What Dodge Grand Caravan owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Dodge Grand Caravan safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2020 | 20 | 5 | 0 | 4 | 0 | 50 |
| 2019 | 244 | 6 | 3 | 20 | 0 | 88 |
| 2018 | 271 | 8 | 0 | 14 | 1 | 95 |
| 2017 | 414 | 6 | 3 | 7 | 0 | 102 |
| 2016 | 1,002 | 14 | 7 | 13 | 0 | 113 |
| 2015 | 281 | 7 | 2 | 19 | 0 | 114 |
| 2014 | 359 | 11 | 13 | 21 | 0 | 125 |
| 2013 | 471 | 13 | 3 | 22 | 0 | 133 |
| 2012 | 584 | 7 | 14 | 14 | 0 | 98 |
| 2011 | 530 | 9 | 17 | 17 | 1 | 86 |
| 2010 | 869 | 20 | 13 | 17 | 0 | 54 |
The vehicle systems named most often in Dodge Grand Caravan complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle had experienced various electrical system failures. The contact stated that the vehicle failed to recognize when occupants had fastened the seat belts, the windshield wiper activated independently, the fuel gauge displayed empty, and the air bags appeared to be disengaged. The manufacturer was notified of the failure. The failure mileage was 66,900.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving 40-45 MPH and depressing the accelerator pedal, the engine revved but failed to accelerate as intended, and the transmission skipped gears, and made an abnormal whining sound. The vehicle was driven to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed, and metal shavings were found inside the transmission. The mechanic determined that the transmission needed to be replaced. The manufacturer was notified of the failure by phone and confirmed that the VIN was not under recall. The failure mileage was approximately 84,900.
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was in reverse, the rear-view camera displayed an upside-down image or a blank screen. The dealer was contacted by phone. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driverâs side headrest had deployed unexpectedly while opening and closing the door. This deployment caused a plastic part on the driverâs side door to fracture, causing the window to lower and become inoperable. The window was later replaced by an independent mechanic. The contact stated that while sitting in the front passengerâs seat with the engine off, the passengerâs side headrest deployed. The contact's head was struck during the deployment, causing whiplash. The failure mileage was 56,472.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked slightly before accelerating. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, and the vehicle was diagnosed with transmission pump failure. The contact was informed that transmission pump needed to be replaced. The mechanic declined to repair the vehicle after discovering NHTSA Campaign Number: 16V461000 (Power Train) for the issue. The mechanic referred the contact to the manufacturer, who was informed of the issue and confirmed that the VIN was not included in a recall. The manufact…
The vehicle has experienced repeated serious engine/cooling-system problems. It ran hot/overheated and would lose some power on even very slight inclines; when this occurred, the temperature gauge would rise. It never completely lost power or stalled. The vehicle developed an engine ticking noise that continues. An oil-pressure warning appeared, and the check-engine light repeatedly came on. In approximately March 2026, the engine failed and was replaced with a used engine reportedly having approximately 40,000 miles. Within approximately six months, the replacement engine developed additional oil-pressure/oil-system problems and continues to make a ticking noise. The vehicle has required su…
The rear sliding doors do NOT open. The locks are stuck and wonât allow the doors to unlock and open. Prior to the locks malfunctioning they made a very loud buzzing sound then completely stopped working.
The headrest safety feature deployed while the car was parked with the key OUT of the ignition. The internal plastic components have failed and broken and the headrest is not repairable. This incident happened on 9/23/2026. No prior warning lights were displayed and no previous symptoms were visible before failure. Currently, part is available for inspection. A dealer was contacted to check on warranty replacement. Vehicle is out of even the "extended" warranty due to the time frame being from date of service instead of being extended from the end of the initial warranty period. Part was not inspected by the dealer. Due to the potential severe impact these devices could enforce, these headre…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
"Sliding Door Lock(s) Inoperable Warranty Extension XV1 The customer may describe one or more of the following: â Either one or both of the sliding door locks do not function. â The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin involves replacing either one or both of the sliding door lock actuators (as required). "
"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: â Either one or both of the sliding door locks do not function. â The door lock(s) emit a loud buzzing noise during lock/unlock operation and do not lock/unlock the door. NOTE: The doors can still be manually locked or unlocked. This bulletin involves replacing either one or both of the sliding door lock actuators (as required)."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
2nd Row Center Seat Lazy Or Slow When Folding.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Suspected engine coolant leak.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
A/C Diagnostic LOP Change
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: electrical system, engine, unknown or other. 5,045 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.