What Dodge Durango owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Dodge Durango safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2026 | 13 | 1 | 0 | 0 | 0 | 96 |
| 2025 | 8 | 0 | 0 | 0 | 0 | 190 |
| 2024 | 14 | 0 | 0 | 0 | 0 | 232 |
| 2023 | 31 | 2 | 0 | 2 | 0 | 238 |
| 2022 | 58 | 2 | 1 | 1 | 0 | 417 |
| 2021 | 202 | 10 | 4 | 5 | 0 | 561 |
| 2020 | 55 | 0 | 3 | 5 | 0 | 490 |
| 2019 | 143 | 5 | 2 | 8 | 0 | 403 |
| 2018 | 232 | 9 | 0 | 5 | 0 | 373 |
| 2017 | 213 | 9 | 2 | 11 | 0 | 282 |
| 2016 | 161 | 23 | 1 | 13 | 0 | 302 |
| 2015 | 503 | 26 | 4 | 37 | 0 | 349 |
| 2014 | 782 | 23 | 9 | 60 | 0 | 372 |
| 2013 | 640 | 20 | 34 | 22 | 0 | 218 |
| 2012 | 640 | 17 | 32 | 16 | 0 | 207 |
| 2011 | 800 | 15 | 57 | 11 | 0 | 156 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 1 |
The vehicle systems named most often in Dodge Durango complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
My 22 Durango r/t makes a noise when the air conditioner is on they already replaced the water pump and air compressor
The driverside headrest has spontaneously deployed, it is due to an internal failure where a plastic retention bracket cracks. It is a known issue for earlier model years, but 2019 has been left out of the warranty extension (2018 is the end of the current coverage period). This is the same headrest design/part that is covered for repair in earlier years, and is an $1,100 replacement. We would like this repair to be considered for the warranty coverage as it is the same issue being acknowleged and addressed for earlier model years.
The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driverâs side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage was approximately 180,000.
The daytime running light and blinker went out way sooner than it should have and cost a fortune to replace just for it to fail again in another year. I had only owned the car for 8 months before they went out. It is unsafe and absolutely should be fixed when this is a well known issue with this year, make, and model vehicle. So many people have the exact same issue and it should be fixed. Itâs just going to happen again. I have 4 kids and it is unsafe to be driving with no blinker but cost almost $2000 to replace and I cannot do that. When so many people have the exact same issue, there should absolutely be a recall on the headlight assembly and it should be fixed. You canât replace jus…
Loss of windshield defrosting and dash air vents - systems and devices intended to provide or maintain the operator's ability to see the roadway severe cabin temperature hazards. Resulting in loss of ability to maintain driver's ability to see roadway during rainy/foggy/cold conditions. Dash air vents result in severe cabin temperature hazards in heat higher temperatures. No warning lights or messages or symptoms before, air flow just stops and not having air flow is sign of problem. Vehicle was taken to both dealership service center and independent service center after issue returned.
The rear spoiler detached on I-40 East bound and flew into traffic. This occurred on 9/25/2026. I have contacted my local dealership multiple times and they have informed me that a permanent fix is not available and the part is on back order. I am requesting that the replacement be ordered, installed, and properly inspected free of charge. Dodge is very lucky injury didnât occur.
The contact owns a 2011 Dodge Durango. The contact stated that while driving at an undisclosed speed, there was an engine misfire with a ticking sound coming from the engine. The vehicle was taken to the dealer and the dealer confirmed that the failure was associated with a previous issue with the left side of the engine. The vehicle was scheduled to be repaired by the dealer. The contact stated that the failure persisted after a previous engine repair and that the failure persisted. The contact was concerned that the manufacturer was aware of the failure and covered the repair under a warranty instead of replacing the engine. The manufacturer was made aware of the failure via the telephone.…
On XXX I had to have the rear window replaced as it shattered on Royal Palm Beach Community High School property in [XXX]. Earlier that morning before heading to work I stopped to get gas and cleaned the rear window at the XXX on the corner of [XXX]. When I went out to my car on break I noticed the rear window had a large hole in it. I contacted school police and they confirmed no one was near my car. I scheduled the fix and Safe Lite came to my work and replaced the windshield in the parking lot, under school surveillance [XXX]. My out of pocket cost was $50.00 which I put on my capital one credit card, even though I could ill afford it. In XXX my husband and I moved to [XXX], during one o…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TRANSMISSION KIT - WITH TORQUE CONVERTER
TRANSMISSION KIT - WITH TORQUE CONVERTER
EVAPORATOR - AIR CONDITIONING
EVAPORATOR - AIR CONDITIONING
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to startâup animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair. Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Rear Cradle Weld Missing Customers may experience the following: SYMPTOM: â Noise Vibration Harshness (NVH) / Bump Squeak Rattle (BSR) from rear of vehicle. This bulletin involves inspecting and possibly replacing the rear suspension cradle / crossmember.
Lift Gate Latch And Glass Replacement / Servicing.
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: â "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: â "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): â C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: â "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the investigation was to understand the scope, frequency and safety related consequence of the alleged defect. The subject condition occurs when the plastic material encapsulating the metal substructure of
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy
Basis â On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design.  Of the 43 consumer complaints, 25 complaints alleged crashes, and eight compla
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shi
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to det
In response to this investigation, Fiat Chrysler Automobiles (FCA) is conducting a recall to address headliner fires that occur post 14V-391.On December 22, 2015 FCA notified the Office of Defects Investigation (ODI) of safety recall 15V-879 to remedy potential headliner fires occurring in 389,252 model year (MY) 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured from December 3, 2009 to September 1, 2012.Note this recall, which was scoped based on vehicle design level and fie
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2027, owners most often name: electrical system, exterior lighting, engine. 4,495 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
