Crossroads Zinger problems & complaints
What Crossroads Zinger owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Crossroads Zinger safety recalls or check your VIN.
- Owner complaints
- 10
- Service bulletins (TSBs)
- 3+
- Crashes / fires reported
- 0 / 1
- Defect investigations
- 0
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 1 | 0 | 0 | 0 | 0 | 0 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 1 |
| 2015 | 2 | 0 | 0 | 0 | 0 | 1 |
| 2013 | 4 | 0 | 1 | 0 | 0 | 1 |
| 2012 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2011 | 1 | 0 | 0 | 0 | 0 | 2 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 2 |
Most reported problems
The vehicle systems named most often in Crossroads Zinger complaints (one complaint can name several).
Latest owner complaints
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2022 Forest River Crossroads Zinger RV trailer hauled by a 2015 Ram 1500. The contact stated that the RV was having water intrusion failures. The contact stated that the RV had water entering from the roof. The RV was not kept under a car port or tarpaulin. The contact stated that the RV was towed to the dealer 3 times to have the leaks repaired. The contact stated that after each repair the failure reoccurred. The contact stated that the last time the RV was towed to the dealer and a section of the aluminum siding nearly detached. The section was part of the siding frame by the entrance door located on the right side of the RV. The contact stated that her husband pulled o…
TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE STARTED TO SMOKE AND BEND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL TO THE TRAILER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT MENTION THERE WAS A NHTSA CAMPAIGN NUMBER: 11V161000 (EQUIPMENT) BUT HER VIN WAS NOT INCLUDED.
TL* THE CONTACT OWNS A 2018 CROSSROADS ZINGER CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V121000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAMPING WORLD OF CHATTANOOGA (LOCATED AT 6728 RINGGOLD RD, CHATTANOOGA, TN 37412, 877-295-2202) WHO STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT HAD NOT HEARD BACK. THE CONTACT HAD NOT EXPERIENCED A …
TIRES SEPARATED - ONE ON DRIVER SIDE AND ONE ON PASSENGER SIDE. THIS HAPPENED WHEN TOWING A 35 FOOT TRAILER ON I 70 AT 60 MPH. TIRES ONLY HAD 5000 MILES ON THEM. NOTHING LEFT OF TIRES. BRAND TAIL EXPRESS MADE IN CHINA.
TL* THE CONTACT OWNS A 2015 CROSSROADS ZINGER Z-1. WHEN THE VEHICLE WAS PURCHASED, THE LABELS INDICATED A CARGO CARRYING CAPACITY OF 1294.55 KILOGRAMS. IN OCTOBER OF 2014, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V60300 (STRUCTURE) INDICATING THAT THE CARGO CARRYING CAPACITY LISTED ON THE LABEL WAS INACCURATE AND THE CORRECT CARGO CARRYING CAPACITY WAS 560.8 KILOGRAMS. THE CONTACT INDICATED THAT THE VEHICLE HAD BEEN PREVIOUSLY OPERATED WITH THE WEIGHT CAPACITY WELL EXCEEDING THE REVISED WEIGHT OF 560.8 KILOGRAMS. THE CONTACT HAD SAFETY CONCERNS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE AXLES BENT AND CAUSED TIRE DAMAGE THAT MAY RESULT IN TIRE FAILURE. THE AXLES ARE MADE BY LIPPERT COMPONENTS, INC. LC35-SB-85-68.5-NOSP-OS-L-545-7242-30PT. *TR
TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAILER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13E039000 (EQUIPMENT , LATCHES/LOCKS/LINKAGES) AND IT HAD BEEN MONTHS SINCE THE PART WAS ORDERED WHICH STILL HAD NOT ARRIVED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
THE 2013 CROSSROADS ZINGER TRAVEL TRAILER I PURCHASED HAS A 3401.94 KG OR 7500 LB GVWR/PNBV, THE TIRES ON THE UNIT ARE 205/75R15 LOAD RANGE C. THE MAX LOAD OF THE TIRES ARE 1820 LB @ 50 LBS PSI MAX PRESSURE COLD. THE COMBINED LOAD FOR THE TIRES IS 7280 LBS ON A TRAILER THAT HAS A LABEL OF GVWR OF 7500 LBS, THIS INACCURATE LABEL LEADS TO IMPROPER VEHICLE LOADING SPECIFICATIONS. THIS IS A SAFETY ISSUE WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE. *TR
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- 17308
This is the repair instructions for advisory 17-308. It has been determined that certain CrossRoads Zinger models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed. This communication is informing dealership service departments of advisory 17-308 for the Zinger Dometic Refrigerators. This communication is the final Customer Notification for advisory 17-308 for the Zinger Dometic Refrigerators.
- 16_TL-2
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
- SB-28
CROSSROADS RV: TO ALLOW FOR OPTIMAL PERFORMANCE OF REFRIGERATOR, THE VENT BAFFLE, THAT WAS INSTALLED, NEEDS TO BE INSPECTED, PER MANUFACTURERS SPECIFICATIONS. MODELS 33 BH ZINGER, LONGHORN. NO MODEL YEARS LISTED. *PE
- TSB-28
CROSSROADS: THE VENT BAFFLE, IF INSTALLED, NEEDS TO BE INSPECTED TO DETERMINE OPTIMAL PERFORMANCE, ALLOWED OF REFRIGERATOR, PER MANUFACTURER SPECIFICATIONS. MODEL 33 BH ZINGER AND LONGHORN. NO MODEL YEARS LISTED. *PE
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common Crossroads Zinger problems?
In complaints filed with NHTSA for model years 2010–2022, owners most often name: structure, suspension, tires. 10 complaints are on record.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my Crossroads Zinger?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.