2017 Crossroads Redwood recalls (2)
2 NHTSA safety recalls cover the 2017 Crossroads Redwood. Owners have filed 2 complaints with NHTSA about this model year. Every recall repair is free at any Crossroads dealer.
Is yours affected? Recalls cover ranges of VINs, not every 2017 Crossroads Redwood. Check your Redwood by VIN and confirm open recalls at NHTSA.gov.
Every 2017 Crossroads Redwood recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Equipment · NHTSA 18V303000
- Problem
- Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
- Risk
- If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
- Fix
- Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Equipment · NHTSA 17V755000
- Problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
2017 Crossroads Redwood complaints and service bulletins
Owners filed 2 complaints with NHTSA about the 2017 Crossroads Redwood. Crossroads has issued at least 2 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Equipment (2)
- Structure (2)
What people reported
Owners have filed 2 complaints with NHTSA about the 2017 Crossroads Redwood. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“THE LEAF SPRINGS ON MY UNIT WERE BENDING IN THE WRONG DIRECTION. A FRIEND FOLLOWING ME ON THE INTERSTATE HIGHWAY TOLD ME MY TRAILER WAS LEANING TO THE LEFT WHILE DRIVING. I CRAWLED UNDERNEATH THE UNIT AND FOUND THE SPRINGS ON THE LEFT SIDE BENT.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11121598
Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.
Check your Redwood by VIN
Not every 2017 Crossroads Redwood is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Crossroads dealer.