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Vehicle safety recalls · NHTSA

2018 Crossroads Cruiser recalls (4)

4 NHTSA safety recalls cover the 2018 Crossroads Cruiser. Owners have filed 1 complaints with NHTSA about this model year. Every recall repair is free at any Crossroads dealer.

4recalls
1owner complaints
5+service bulletins
0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2018 Crossroads Cruiser. Check your Cruiser by VIN and confirm open recalls at NHTSA.gov.

Every 2018 Crossroads Cruiser recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

  • Service Brakes, Electric · NHTSA 18V217000

    May 4, 2018Service Brakes, Electric
    Problem
    Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. The brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuit.
    Risk
    Damage to the wire can cause a loss of trailer braking, lengthening the distance needed to stop the vehicle, increasing the risk of a crash. An electrical short of the brake wire can increase the risk of a fire.
    Fix
    Keystone will notify owners, and dealers will relocate the brake wiring as needed, free of charge. The recall began on April 18, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-316
    Full recall details for 18V217000 →
  • Equipment · NHTSA 17V755000

    Nov 22, 2017Equipment
    Problem
    Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
    Risk
    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Fix
    Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
    Full recall details for 17V755000 →
  • Equipment · NHTSA 17V667000

    Oct 20, 2017Equipment:Recreational Vehicle/Trailer
    Problem
    Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
    Risk
    If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
    Fix
    Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
    Full recall details for 17V667000 →
  • Equipment · NHTSA 17V626000

    Jun 10, 2017Equipment:Recreational Vehicle/Trailer
    Problem
    Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and Volante recreational trailers. These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide detector.
    Risk
    Without a carbon monoxide (CO) detector, occupants will not be alerted to high levels of carbon monoxide, increasing the risk injury or death.
    Fix
    Keystone has notified owners, and dealers will install a CO detector, free of charge. The recall began on October 16, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-302.
    Full recall details for 17V626000 →

2018 Crossroads Cruiser complaints and service bulletins

Owners filed 1 complaints with NHTSA about the 2018 Crossroads Cruiser, reporting 1 fires. Crossroads has issued at least 5 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

  • Electrical System1
  • Service Brakes1

Service bulletins by component

  • Equipment (3)
  • Electrical System (2)
  • Structure (2)
  • Equipment Adaptive/Mobility (1)
Public reports · not verified

What people reported

Owners have filed 1 complaints with NHTSA about the 2018 Crossroads Cruiser. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

  • Fire

    “THE CONTACT OWNS A 2018 CROSSROADS CRUISER RECREATIONAL TRAILER. UPON INSPECTION OF THE TRAILER, THE CONTACT NOTICED A WIRE HANGING ON THE FRONT DRIVER SIDE OF THE TRAILER. THE CONTACT STATED THAT THE WIRE WAS EXPOSED DUE TO THE WIRE RUBBING ON THE TIRE.”

    2018 CROSSROADS CRUISERApr 30, 2018

    Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11090966

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your Cruiser by VIN

Not every 2018 Crossroads Cruiser is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Crossroads dealer.

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