What Coachmen Prism owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Coachmen Prism safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 9 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 15 |
| 2020 | 2 | 0 | 0 | 0 | 0 | 15 |
| 2019 | 1 | 0 | 0 | 0 | 0 | 6 |
| 2018 | 2 | 0 | 0 | 0 | 0 | 8 |
| 2017 | 1 | 0 | 0 | 0 | 0 | 4 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2015 | 3 | 0 | 0 | 0 | 0 | 3 |
| 2014 | 2 | 0 | 0 | 0 | 0 | 1 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2012 | 2 | 0 | 0 | 0 | 0 | 0 |
| 2010 | 1 | 0 | 0 | 0 | 0 | 0 |
The vehicle systems named most often in Coachmen Prism complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2015 Coachmen Prism Motor Home built on a 2014 Mercedes-Benz Sprinter 3500 chassis. The contact stated while driving at an undisclosed speed, the BBQ compartment door independently unlatched and landed in front of the exhaust. In addition, the contact stated the BBQ compartment door and the interior which were made of Styrofoam, and the plastic latch, were melted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
2018 Coachman Prism 14K miles. I've always had issued maintaining the correct air pressure in my rear tires. On 3/3/23 I took my RV to Discount Tire to have my tires checked. The technician pointed out where the rims were leaking at the welds. This same defect was observed on the wheel next to it. Discount Tires has provided a written statement of their findings. I called the service advisor at my local sprinter dealer; they informed me that this issue would NOT be under warranty. Although my tires appear to be in good condition, the effects of running tires on low pressure could significantly reduce tire life and increase risk to operator and passenger safety. Currently there are 6 Complai…
This Coachmen Prism 2150CB motorhome, built on a 2018 Mercedes Sprinter 3500 chassis, is now going back to the dealer a third time for the same problem. First time, rear wheel speed sensors were replaced while in for other service as a part of a recall. No big deal. But apparently the issue is not isolated to rear wheel speed sensors. At 11k miles, 500 miles from home, another wheel speed sensor went out, this time the left front. Now, at 14k miles, 1500 miles from home, the right front wheel sensor went out. When this occurs, the following systems do not work: ABS, ESP, cruise control. Why were ALL wheel speed sensors not included in the recall?
Inside the Coach is an entertainment center covered with hinging doors and a magnetic close. The first year we owned it the doors flew open while driving. In the process the left door broke off the hinge and fell on the seat. The second time it happened going over railroad tracks. This time the broken door fell on the seat and then on the floor. Normally my Jack Russell is in that seat. She could have been killed but the first time she was on the floor while still attached to the seat belt and the second time she was in the other seat with out other dog. That time she was also attached to the seat belt. I would hate to imagine what would happen if a child had been sitting there. A ch…
TL* THE CONTACT OWNS A 2020 COACHMEN PRISM RV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BANGING SOUND WAS HEARD ON THE PASSENGER'S SIDE OF THE RV. AFTER STOPPING TO INSPECT THE RV, IT WAS DISCOVERED THAT THE 12 FOOT MOTORIZED RETRACTABLE AWNING WAS UNSECURED, AND NEARLY DETACHED FROM THE RV. THE ROAD RANCHER WAS CALLED TO THE SCENE AND A REPORT WAS TAKEN. THE RV WAS LATER DRIVEN TO THE LOCAL RV REPAIR SHOP APPALACHIAN RV REPAIR LOCATED AT 5606 NC 226 S, MARION, NC 28752, HOWEVER, THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS INVALID.*DT
THE FUEL GOT LOW AND ALL OF A SUDDEN ALL THESE LIGHTS WENT ON THE DASH. RE-FUELED AND THEY STILL DIDN'T GO OUT. VEHICLE WAS IN MOTION. AFTER REFUELING, I PUT IN DRIVE AND IT REVD UP ALL BY ITSELF AND AS I PUT ON BRAKES, IT WAS GRINDING LIKE SAND IN THEM. I PULLED OVER AND SHUT OFF ENGINE. TURNED BACK ON AND IT WAS FINE BUT LIGHTS STILL ON. THE RIGHT REAR SPEED SENSOR WAS SHOWING OUT WHICH MAKES IT REV UP AND SLOW DOWN. HAPPENED 3 TIMES ON HIGHWAY AND IN PARKING LOT. I FEEL THIS SHOULD BE A RECALL ITEM OR UNDER WARRANTY FOR REPAIR AS IT ONLY HAS 5500 MILES ON IT.
TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF DETACHED AND FLEW OFF THE VEHICLE. THE SUN ROOF LANDED IN THE ROAD, BARELY MISSING OTHER VEHICLES. THE GLASS SHATTERED INTO PIECES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,078. *TR MANUFACTURER WAS NOTIFIED AND SENT A REPLACEMENT PLEXIGLASS PANEL TO ME VIA UPS.*JB
TL* THE CONTACT OWNS A 2018 COACHMEN PRISM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V756000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AT 855-262-3540 WHERE IT WAS ADVISED THAT THE PART WOULD BE SENT OUT HOWEVER, THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This is a product service bulletin from Global Link concerning counterfeit keys for entry doors being sold on certain websites. Forest River is reporting as we are sharing with the dealer body.
Holding Tank Monitoring System trouble shooting guide for dealers to use for certain tank level sensors and monitors.
This is a LCI authored document in which clarifies the axles' bearing grease frequently asked questions. This document is not tied to a specific make, model or model year. This document covers any recreational trailer manufactured with an LCI axle(s). The owner/operator will know which brand axle(s) are installed by reviewing the axle tag located at the center of the axle beam.
According to the FireFly TSB: "The furnace status staying present after the air conditioner compression had activated. This is isolated to the FireFly G12 Board. Of which, due to the insufficient network termination on the RV-C. It was further deduced that if the RV-C network lacks two terminating resistors, the system will not operate as intended."
According to a Furrion TSB "TB-220919": Irregular cooling performance has been reported on the identified refrigerators. The refrigerator compressor has been found to stop working and requires a ÃÂâÃÂÃÂÃÂÃÂhard resetÃÂâÃÂÃÂÃÂàby disconnecting power to reset cooling operation. On occasion, disconnecting power does not reset operation and the refrigerator requires service replacement of the control boards. This TSB may not be applicable for some vehicles.
In certain circumstances, the dash warning lamp and/or the "fast flash" may turn on.
As per recall 23V100. Mercedes-Benz AG (ÃÂâÃÂÃÂÃÂÃÂMBAGÃÂâÃÂÃÂÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit-exceeding heat development in the area of the fuse hol
According to the notice received from Daimler Vans USA, LLC (23V101): âÃÂÃÂDaimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.âÃÂÃÂ
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The
The power awning may continue to extend beyond normal end travel position after the activation switch is released due to the activation switch not having a dynamic brake function. The user may find themselves running the awning in and out several times until the optimum position is reached.
The Ford TPMS warning light will show on the dash instrument cluster indicating a missing tire pressure on one or multiple rear wheels. Due to the location of the Ford module, wireless signals from the wheel sensors to the TPMS receiver module may be blocked or weakened.
Defect: Damaged PCB Via. How the defect present itself: Slide Motor will only operate in one direction and/or operate erratically.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: equipment, structure, unknown or other. 14 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.