What Chevrolet Volt owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Chevrolet Volt safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2019 | 34 | 3 | 0 | 1 | 0 | 631 |
| 2018 | 225 | 4 | 0 | 1 | 0 | 850 |
| 2017 | 699 | 8 | 9 | 11 | 0 | 1,171 |
| 2016 | 169 | 2 | 1 | 1 | 0 | 1,335 |
| 2015 | 44 | 1 | 1 | 1 | 0 | 1,419 |
| 2014 | 93 | 5 | 1 | 2 | 0 | 1,655 |
| 2013 | 308 | 8 | 2 | 9 | 0 | 1,951 |
| 2012 | 245 | 6 | 2 | 11 | 0 | 1,848 |
| 2011 | 49 | 2 | 0 | 1 | 0 | 1,714 |
The vehicle systems named most often in Chevrolet Volt complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
2017 Chevy Volt, lost propulsion and stalled on a highway in 3 separate instances. GM Case # XXX: The first instance, in late 2021, resulted in a BECM replacement. The following instances, XXX and SXXX, had the exact same symptoms: loss of propulsion on highway, shift to park, full charge but 0 range, check engine light. GM Case # XXX: In March the vehicle was towed to Haselwood Chevrolet in [XXX] and they told to check for BECM issues. The dealership refused to include the customer description of the failure on the highway, or acknowledge there was a possible BECM issue, since they said there was no BECM code. The failure presented as a classic intermittent BECM thermal failure. They …
The vehicle operates normally in all-electric mode for its full range of approximately 48 miles. The failure occurs consistently at the exact moment the high-voltage battery depletes and the vehicle attempts its automatic transition from electric propulsion to the internal combustion engine. At the point of transition, an unexpected surging or sudden acceleration occurred, followed immediately by a propulsion power reduced warning and an engine not available message on the instrument panel. The gas engine completely failed to engage or deliver power. Because the battery was depleted, the vehicle suffered an immediate, severe loss of motive power and rapidly decelerated in active traffic des…
2018 Chevy Volt LT. Diagnosed with a bad battery section on September 9, 2026. Warranty part number # 24060120 ordered by dealer. Status September 28, 2026 - Part back-ordered / No ETA. Dealer refuses to provide a loaner car while waiting for the part.
FAILURE SUMMARY & SAFETY RISK: While operating in live traffic, the vehicle experienced a sudden loss of motive power and entered a "Propulsion Power Reduced" failsafe mode, creating a severe rear-end collision hazard. The vehicle is currently grounded and remains available for inspection upon request. WARNING SYMPTOMS & DIAGNOSTIC CODES: The instrument cluster illuminated the Malfunction Indicator Lamp (Check Engine), the ABS warning indicator, and displayed a persistent "Propulsion Power Is Reduced" message. A diagnostic trouble scan confirmed active high-voltage communication failures and powertrain faults: U2603 (Lost Communication with Hybrid/EV Battery Interface Control Module), P2…
I would like to file a formal complaint. 2017 Volt suffered an EVAP purge line hole due to the failure of the remedy applied under NHTSA Campaign ID 19V891000. Recall #N192273600 was completed on my vehicle in 2020 by installing a protective bumper. That bumper failed by shifting out of place, and the A/C line has now rubbed a hole completely through my EVAP purge pipeâthe exact failure the recall was designed to prevent. I called GM and asked for a Goodwill Policy adjustment, and they refused as my dealer had already offered me a $500 reduction to the repair. The total cost of the repair is over $2700.
3rd failure of EGR valve (GM part 12691147, superseded by 19436521) on this vehicle. 10/10/2019 at 11,336 mi: Check Engine Light and Driver Information Center displayed "Loss of Propulsion" message; EGR valve diagnosed as cause and replaced by dealer under warranty at no cost. 11/2023 at approx. 30,000 mi: EGR valve failed again; dealer stated OEM part was no longer available from manufacturer due to supply shortage and installed a third-party replacement part; repair not covered, paid out of pocket. 8/26/2026 at 49,864 mi: EGR valve failed a third time; a used, refurbished part was sourced due to continued unavailability of a reliable new OEM part, with repair scheduled for 9/14/2026, again…
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 50 MPH, the "Propulsion Power Reduced" and "Shift to Park" messages were intermittently displayed on the instrument panel. The vehicle lost automotive power and stalled, and the contact pulled over to the shoulder to avoid a crash. The failure had occurred on several occasions. The contact sustained emotional distress from the failure. The vehicle was towed back to the residence and then towed to a dealer to be diagnosed, and it was determined that the battery needed to be replaced. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that the battery energy control …
I was driving back from [XXX] on XXX, when I received a "propulsion power limited" message on my dash with a check engine light. I pulled off to a nearby gas station and tried to scan the code to figure out what was going on when I then received the message "Engine unavailable" and the car shut off. I checked the fuse box and found that the F03 Fuse had blown. I replaced the fuse and attempted to start the car again. It began normally, but then after driving 10 feet, I received the "engine unavailable" message again with a check engine light and the car no longer had power and I had to coast into a parking spot. I checked the fuse again and found it was blown. If I had not stopped in the ga…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PI to help diagnose A/C concern
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
This engineering informational bulletin provides process for a GM engineering study on curtain Takata Airbag Steering Wheel Modules and needs the used Takata airbags to be returned to GM.
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high volt
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
In September 2019, the Office of Defects Investigation (ODI) opened PE19-013 to assess the potential safety related effects of a malfunction of the Passenger Sensing System (PSS) in 2012-2013 Model Year (MY) Chevrolet Volt vehicles. Consumers reported that due to a malfunction of the PSS, the air bag system malfunction indicator light (MIL) was activated. Many of the complaints noted the malfunction occurred after the warranty period expired and mentioned high repair costs as a major deterrent t
The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system,
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2011–2019, owners most often name: electrical system, fuel/propulsion system, power train. 1,866 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
