What Chevrolet Equinox EV owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Chevrolet Equinox EV safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 7 |
| 2026 | 11 | 0 | 0 | 2 | 0 | 138 |
| 2025 | 163 | 4 | 0 | 2 | 0 | 363 |
| 2024 | 107 | 1 | 0 | 0 | 0 | 502 |
The vehicle systems named most often in Chevrolet Equinox EV complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
On September 2, 2026, at approximately 3:19 PM, my 2025 Chevrolet Equinox EV unexpectedly applied hard automatic braking while I was proceeding through a green intersection. A white SUV ahead of me was moving to the left and clearing my travel path. There was no vehicle, pedestrian, bicycle, or other obstacle directly blocking my lane that required emergency braking. At the exact moment the vehicle applied the brakes, a Forward Collision Warning appeared on the driver display. Based on the warning and the braking response, I believe the Forward Collision Alert/Automatic Emergency Braking system falsely detected an imminent collision and activated unnecessarily. The unexpected braking creat…
On Saturday, August 29, 2026, at approximately 12:00 PM, I was driving my 2026 Chevrolet Equinox EV RS on the highway at about 65 mph. The weather conditions were clear and sunny. Without warning, the vehicle's automatic emergency braking (AEB) system abruptly engaged with full force, causing a severe and sudden deceleration. There were no vehicles, pedestrians, or obstacles in front of my vehicle at the time. There was active traffic trailing my vehicle. Fortunately, the driver directly behind me had enough following distance to react in time and avoid a severe rear-end collision. Today, August 31, 2026, I spoke directly with my Chevrolet dealership, and they confirmed that my vehicle's so…
I was going about 65 and the car suddenly brakes for no reason and dropped to about 50. Thought I was going to be rear ended
I feel compelled to report this issue after 3rd incident and also after raising with the dealer service. I think this is a very very serious issue which should be investigated and dealt with promptly before it results in serious death or debilitating injuries. Let me describe the latest incident that happened yesterday with me in [XXX] between on XXX between 10:30 - 10:45 am PT. I was in a parking lot looking for a parking spot possibly driving at about 10-20 mph. A vehicle approached from the opposite side and it suddenly it slammed emergency braking. I and my family were shaken and felt a crushing jerk. This has also happened at least twice before - one time when I was pulling out of m…
Three times over the past month, this car has slammed the automatic emergency brakes, thinking there was an obstacle in the road. Each time, it has caused whiplash to everyone in the car, feeling like we were slammed by another car. It is related to the collision avoidance and is triggered by either a shadow on the road or a glare. If I turn off the feature, I have to do it every single time I get in my car. If I forget to turn off this dangerous feature, it could trigger again. I'm beginning to get nervous driving it, thinking it could engage at any second. Eventually, someone will crash into me because it's so sudden, the car behind won't be able to stop. This is apparently a major …
On numerous occasions, while driving either on highways or streets, vehicle would brake on its own or aggressive braking when this type of braking was unnecessary. I was hospitalized for whiplash in one incident. After braking for NO REASON!!! GM sent a tow truck to pick up my vehicle, and I have not heard back for more than 100 days. If GM cannot fix this issue as stated in [XXX] then I should be compensated for the lack of use and my medical bills as well as loss of use. Not having a recall does not mean DEFECTS are not occurring!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have had multiple times where my car kicks in the automatic emergency brake because it things Iâm about to hit something. All those instances that it has happened, I was not about to hit something and the car short stops and stops in the middle of the street which is so dangerous because then I quickly have to start my car so that someone doesnât crash into me since Iâm stopped in middle of the road
The contact owns a 2026 Chevrolet Equinox EV. The contact stated that the vehicle had experienced phantom braking on two separate occasions. The contact stated that while slowly reversing out of the garage, the vehicle experienced phantom braking and suddenly stopped. Additionally, while driving approximately 60 MPH, the vehicle experienced phantom braking and decelerated abruptly, causing the contact to sustain a mild neck injury. No medical assistance was required. The cause of the failures was not yet determined. The local dealer was notified of the failure, and a service appointment was scheduled. The manufacturer was not yet contacted. The contact stated that she had previously experien…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
This preliminary information is explaining a possible scenario where the door locks may not manually lock using the door handle pad in temperatures above 90 degrees F.
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a âBrake System Failureâ message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spin
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2024–2027, owners most often name: visibility/wiper, forward collision avoidance, unknown or other. 281 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
