What Chevrolet Caprice owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Chevrolet Caprice safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 0 | 0 | 0 | 0 | 0 | 286 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 798 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 880 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 1,148 |
| 2014 | 17 | 0 | 0 | 0 | 0 | 1,258 |
| 2013 | 6 | 0 | 1 | 0 | 0 | 1,228 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 1,187 |
| 2011 | 1 | 0 | 0 | 0 | 0 | 1,054 |
The vehicle systems named most often in Chevrolet Caprice complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2014 Chevrolet Caprice Police Pursuit. The contact stated that while driving at an undisclosed speed, the power steering became inoperable and failed to function properly, with the brake assist, power steering, stability control, and tire pressure monitoring system warning lights illuminated. The vehicle was towed to the residence. The contact also stated that while the vehicle was parked, an attempt was made to restart the vehicle; however, the vehicle became inoperable, failed to start, and entered Accessory Mode only. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage …
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
THE AIRBAG FAULT CODE KEEPS POPPING UP ON THE DASH BOARD. WHEN THE CODE IS READ, IT SAYS THAT THE PASSENGER SIDE AIRBAG SENOR HAS A FAULT. SAME MAKE AND MODEL OF MY CAR HAS THE SAME FAULT AND THE RECALL EXPLAINS MY EXACT PROBLEM OF MY CAR. WHEN I CALLED THE DEALERSHIP. THEY TOLD ME I HAD TO PAY JUST TO FIGURE OUT WHAT THE PROBLEM OF MY CAR WAS. THEN PAY EVEN MORE TO HAVE THE CAR FIX. BECAUSE THE RECALL DOESN'T COVER MY CAR. EVEN IF IT SHOWING THE SAME ISSUE. THE REASON I HAVE FOUND OUT TO BE THE PROBLEM, WHENEVER I DRIVE THE CAR. THE FAULT CODE DOESN'T POP UP TILL THE WIFE SITS IN THE SEAT. THEN THE LIGHT IS POPPING UP EVERY 3 TO 5 MINUTES. IT ALMOST LIKE A LOSE WIRE BUT I HAVE TRY TO MOVE A…
KEY GETS STUCK IGNITION REPEATEDLY. TOOK TO WILLIAMS CHEVROLET MARCH OF 2017, 25,691 MILES. REPLACED IGNITION CYLINDER. IN MARCH OF 2019 THE KEY BEGAN TO GET STUCK AGAIN, 36,579 MILES. REMOVED AND REPLACED LOCK CYLINDER 3/19/2019. WITHIN 2 DAYS THE KEY WAS STICKING AGAIN. ON 3/27/2019 IT WOULD NOT COME OUT AT ALL. BATTERY DRAINED AND CAR WOULD NOT START. THIS HAS HAPPENED REPEATEDLY! I AM DRIVING MY ELDERLY MOTHER AROUND IN THIS CAR AND DO NOT FEEL IT IS RELIABLE NOR SAFE. THE CAR IS STATIONARY AND IN PARK, GATS STUCK ON ACC.
WENT UNDER THE CAR, JUST PURCHASED FROM CITY OF WALNUT CREEK AUCTIONS, A 54K MILE EX-PATROL CAR...TO CHANGE THE DIFFERENTIAL OIL. FOUND TWO CRACKS ON WHAT IS A TENSION HOLDING BRACE IN THE LOWER SUSPENSION SUB-FRAME. SIMILAR ON EACH SIDE. OBVIOUS ENGINEERING DEFECT COMPOUNDED ON HOW THE WELDMENT WAS DONE. I PHOTO'D THE TWO SIMILAR CRACKS, THEN DRILLED AT THE END OF THE CRACK TO RADIUS THE STRESS POINT IT UNTIL THE ISSUE IS RESOLVED. THE CAR HAS BEEN UNUSED SINCE JAN 18' AND IS NOT RELIABLE UNTIL THE ENGINE NOISE IS REMEDIED, ANOTHER DEFECT I AM NOT SURE OF WHAT PART YET. IT IS A SCRAPING TICKING SOUND, LIKELY PISTON SLAP OR VALVE LIFTER. THE CITY WOULD HAVE CHANGED/ MAINTAINED THE VEHICLE TI…
WHILE DRIVING VEHICLE LOOSES POWER STEERING, HAS RPM'S BUT NO TRANSMISSION, HAVE TO PULL OFF ROAD SHUT VEHICLE OFF TO RESET. CONDITION HAPPENS MORE OFTEN AS TIME GOES ON
WHILE DRIVING VEHICLE POWER STEERING STOPS WORKING, TRANSMISSION LOOSES COMMUNICATION , HAVE TO PULL OFF ROAD SHUT OFF VEHICLE TO RESET
VEHICLE JUST OUTSIDE OF FACTORY WARRANTY AT 40K MILES INTERMITTENTLY LOSES POWER STEERING AND GETS A SERVICE STEERING SYSTEM MESSAGE. PER THE VIN THERE IS A RECALL ON THIS VEHICLE SO I TOOK IT TO PETERSON GM @ 12300 FAIRVIEW AVE. BOISE. JOHN ASH IN SERVICE CALLED AND SAID IT NEEDS A NEW STEERING GEAR AND THAT IT WILL COST ABOUT $2500.00. I ARGUED THAT THE RECALL STATES UNDER REMEDY "FOR VEHICLES IN THE FIELD, DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY." THEY STATE THAT THE RECALL ALSO STATES UNDER STATUS "REMEDY NOT AVAILABLE YET." AND THEY ARE NOT AUTHORIZED BY GM TO COVER THE COST. I CALLED GM CUSTOMER SERVICE @ 1-800-222-1020 ON 03-22-16 AND SPOKE WITH TAYLOR. SHE ALSO CONFIRMED …
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PI to help diagnose A/C concern
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customerâs vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more an
New Vehicle Monitoring Programs Section in IVH
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2011–2018, owners most often name: steering, electrical system, engine. 24 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.