What Cadillac XT4 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Cadillac XT4 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 62 |
| 2025 | 10 | 0 | 0 | 0 | 0 | 247 |
| 2024 | 31 | 2 | 0 | 2 | 0 | 519 |
| 2023 | 12 | 0 | 0 | 0 | 0 | 485 |
| 2022 | 4 | 0 | 0 | 0 | 0 | 634 |
| 2021 | 12 | 1 | 0 | 0 | 0 | 685 |
| 2020 | 17 | 0 | 1 | 0 | 0 | 758 |
| 2019 | 20 | 1 | 0 | 0 | 0 | 832 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 220 |
The vehicle systems named most often in Cadillac XT4 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Purchased used with 30k miles and under factory bumper to bumper warranty. Noted noise when turning right slowly into parking space from front suspension as well as pop sound while going over speed bumps. Dealer replaced 3 axles (2 driver side) and confirmed noise present. Also replaced strut assembly in front which did not assist. Suspension issue unresolved to date and GM Field Tech suggests âoperating to specâ. The main issue noted is the leerching forward between gears when braking to a stop. Itâs as if car is sliding into each gear , learching while brakes applied, until stopped. This could cause accident and harm to occupants. Transmission is the 9 speed T950. Dealer r…
The automatic emergency braking system suddenly engages without any obstacles/pedestrians in the roadway causing the vehicle to completely stop. The vehicle is at the dealership at this time; it is unknown if the dealer can confirm the issue. The vehicle has not been inspected by the manufacturer. There was a warning light flashing directly before the incident(s).
The contact owns a 2025 Cadillac XT4 equipped with Continental Tires, Tire Line: Pro Contact TX, Tire Size: 235/60/R18, DOT Number: (N/A). The contact stated that while driving at an undisclosed speed, the passengerâs side rear tires experienced a blowout. The vehicle was taken to the local dealer, where the tire was replaced, but six months later the driverâs side tire experienced a blowout, which caused significant damages to the driverâs side fender wheel well. The manufacturer was contacted but denied any financial assistance due to the purchase of the aftermarket tires. The contact replaced all four tires due to the concerns of another blowout. The approximate failure mileage was …
The contact owns a 2022 Cadillac XT4. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and lost motive power. The messages "Service Stabili-trak" and "Intake and Exhaust Valve To Optimize Performance And Efficiency, Please Schedule Service Now" were displayed. The vehicle failed to restart. The vehicle was towed to the dealer, who performed an unknown repair, but the failure persisted. The vehicle was towed back to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
I was driving down the road and my vehicle lost power and quit running. Luckily I was in the lane closest to the shoulder and was able to pull over on the shoulder and was not able to restart my vehicle, but had this happened in another location this could have been a huge safety problem for me and others with the vehicle completely losing power while driving in the middle of traffic on highway 27. The vehicle is still under warranty and has 10k miles. I am the only owner of the vehicle and it has only been serviced at the Cadillac dealer. The Cadillac dealer was able to inspect my vehicle and determined that the fuel pump module went bad and replaced it and advised that this has happened t…
Vehicle Safety Complaint I am submitting this complaint regarding my 2025 Cadillac XT4 because of a serious transmission failure that created a significant safety hazard. While driving on the interstate at approximately 60 mph, the transmission suddenly malfunctioned and the vehicle lost its ability to operate normally. The transmission appeared to disengage unexpectedly, causing a sudden loss of power and creating a dangerous situation in fast-moving traffic. I was concerned that my vehicle could have been struck by other vehicles because it was no longer responding as expected. The vehicle had to be towed to an authorized Cadillac dealership for inspection and repair. After diagnosing the …
The digital instrument cluster will at random times go dark while driving. Took car to the dealership and they say there is no recall or service bulletin. This has happened so many times and i lose speedometer, fuel level and all other critical information all while driving. This is a safety issue and should be something done to resolve this as its dangerous.
DTRL failed and signal burned/melted I was unable to pass state inspection
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior.
⢠Improvements to the availability of driver assistance features. ⢠Improvements to the performance of driver assistance features. ⢠Fixes to help ensure accurate driver display messages and alerts.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005,
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2018–2026, owners most often name: engine, electrical system, forward collision avoidance. 106 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
