What Cadillac LYRIQ owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Cadillac LYRIQ safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 12 |
| 2026 | 7 | 1 | 0 | 0 | 0 | 163 |
| 2025 | 18 | 4 | 1 | 5 | 0 | 386 |
| 2024 | 89 | 14 | 2 | 3 | 0 | 621 |
| 2023 | 22 | 2 | 0 | 1 | 0 | 732 |
The vehicle systems named most often in Cadillac LYRIQ complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
On or about August 6, 2026, I received email communication from the GM EV Concierge , establishing Case #106606137. My vehicle has been "bricked" and GM has had possession of it since August 3, 2026, (46 days and counting) without so much as an official diagnosis or repair timeline. I have repeatedly been told that the matter has been âescalated,â that GM is âworking with the dealership,â and that the repair is being âexpedited,â however, I don't know to whom it has been escalated, but at this point I have not received any measurable result rather than continuous general status statements. Regardless, the practical result remains undisputed: my vehicle continues to be unavailabl…
The vehicle is a Cadillac Lyriq. Following an over the air software update pushed by the manufacturer, the vehicle began displaying a high voltage system error message and lost the ability to DC fast charge. The high voltage components themselves are reported to be functional, the issue appears to be caused entirely by the software update rather than a hardware failure. The vehicle has been at an authorized dealership service center since August 14, 2026, awaiting a resolution. The dealership has confirmed the fault is present and is consistent with a known issue caused by the manufacturer's software update, but has not been able to repair it independently, since the fix requires a correcte…
7/16/2026 I was at Powerhouse gym hall road clinton township Michigan. I was backing out of parking space had seat belt on placed into reverse checked backup screen clear, rear view mirror and mirrors on doors. Backed out half way and rab automatic braking slammed (( twice in a row)) felt like hitting brick wall no one or obstacle near car or behind me. The car starts to go forward with in a foot front automatic braking detects car next to me slams on braking system pushes car back, Car then begins to rock between two sensor back and forth, Until front system fails to stop I sense its about to move forward an impact cars around me. Depressed brake to the ground it failed to stop, Screen flic…
On XXX, I was involved in a collision with my 2025 Cadillac Lyriq with vin # [XXX]. in which my vehicle struck a parked car, then a tree, then a curb, in sequence, at approximately 30 mph. The vehicle continued onto the curb after the final impact. All passengers sustained injuries and required X-rays and medical treatment. There were no warning lights or dashboard indicators prior to the collision suggesting any system malfunction. During the collision, the front airbags did not deploy despite multiple significant impacts. Additionally, Automatic emergency braking didn't engage as it should Following the collision, inspection showed extensive front-end damage including damage to the tir…
The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving approximately 45 MPH on a four-lane highway with the cruise control deactivated, the vehicle unintendedly accelerated. The contact stated that the vehicle accelerated above 100 MPH. During the failure, the cruise control erroneously activated but the speed was not displayed. The contact attempted to stop the vehicle by depressing the brake pedal but it accelerated instead. OnStar was contacted for assistance and moments later the vehicle decelerated and was driven to the shoulder. The contact stated that the vehicle travelled approximately 3 miles before the vehicle decelerated. The contact exited the vehicle, and …
On August 9, 2026, at approximately 3:40 a.m., while driving, the vehicle suddenly lost all propulsion and became completely disabled on the roadway. The vehicle remained powered on but would not move forward or backward. At approximately the time of the failure, Cadillac/OnStar Advanced Diagnostics generated a critical Electric Drive Unit warning instructing immediate service and reported diagnostic code P0A78. Additional vehicle diagnostic warnings involved the electric drive unit/high-voltage propulsion system. I immediately contacted roadside assistance but was unable to obtain a workable towing solution for several hours. The vehicle ultimately had to be privately towed and has remained…
I was driving on the freeway and was between two cars. The car on my right was trying to merge into me. I immediately was breaking while trying to control steering. I attempted to honk three times and my honk horn would not work. In a case of an emergency, that is absolutely unacceptable a car like this should be able to honk.
This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise emitting from the left side of the steering wheel. When this occurs the ACC is unavailable and/or unable to be selected. A barrage of notifications will appear saying the Adaptive Cruise Control Selected or Cruise Contr…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
⢠Improved reliability of connected services, including OnStar, Wi-Fi hotspot, and navigation ⢠Enhanced emergency calling performance ⢠Improvements to maintain access to Super Cruise following vehicle software updates ⢠Improved battery management during vehicle software updates
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
This PI communicates the possibility of a B1599 setting and directs to contact TCSC.
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
⢠Digital key will be available in the myCadillac mobile app a few minutes after the update completes. You can use your smartphone or smartwatch to lock, unlock, and drive your vehicle without your key fob. ⢠Digital key only requires an active OnStar account, no paid plan is needed. If digital key is not available within 24 hours after the update completes, contact OnStar. For more information, visit cadillac.com/support and search âdigital key.â
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
This Preliminary information communicates how to move U018B from Current to History.
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a âBrake System Failureâ message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spin
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a âBrake System Failureâ message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spin
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2023–2027, owners most often name: forward collision avoidance, electrical system, service brakes. 136 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
