Every 2017 Buick Encore recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 17V437000
Oct 7, 2017Air Bags:Frontal
- Problem
- General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Fix
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Full recall details for 17V437000 →Air Bags · NHTSA 16V651000
Aug 9, 2016Air Bags:Frontal
- Problem
- General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Fix
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Full recall details for 16V651000 →
2017 Buick Encore complaints and service bulletins
Owners filed 89 complaints with NHTSA about the 2017 Buick Encore, reporting 12 crashes, 4 fires, 28 injuries. Buick has issued at least 1,121 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Engine35
- Air Bags13
- Unknown Or Other13
- Power Train9
- Fuel/Propulsion System8
- Seat Belts8
Service bulletins by component
- Equipment (444)
- Electrical System (225)
- Engine and Engine Cooling (167)
- Engine (128)
- Power Train (76)
- Unknown Or Other (73)
Read Buick Encore owner complaints and bulletins, every year
What people reported
Owners have filed 89 complaints with NHTSA about the 2017 Buick Encore. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedCrash
“While traveling at approximately 77 mph on the interstate, I was forced off the road by another vehicle, causing my car to collide with a cable barrier. The initial impact was to the front driver's side corner, and the vehicle then scraped along the driver's side against the barrier.”
2017 BUICK ENCOREJul 9, 2025
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11672365
Fire
“The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire.”
2017 BUICK ENCOREJul 14, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11532298
Injury reportedCrash
“On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was traveling next to the slow lane. My speed limit was at 65! There was 18 wheeler 53 footer on the right of me on the slow lane.”
2017 BUICK ENCOREJan 10, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11501163
Injury reportedCrash
“Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.”
2017 BUICK ENCOREJun 3, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11419457
Injury reportedCrash
“I WAS AT A STANDSTILL WAITING ON TRAFFIC TO PASS TO MAKE A LEFT TURN. I WAS REAR ENDED AND IT CAUSED ME TO GO INTO SOMEONE'S YARD AND HIT THEIR CAR AS WELL. MY AIRBAGS DID NOT DEPLOY DURING THIS ACCIDENT.”
2017 BUICK ENCOREApr 28, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11414325
Check your Encore by VIN
Not every 2017 Buick Encore is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Buick dealer.
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