What BMW i5 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See BMW i5 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2025 | 8 | 2 | 0 | 3 | 0 | 24 |
| 2024 | 20 | 2 | 0 | 0 | 0 | 52 |
The vehicle systems named most often in BMW i5 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
-The automatic emergency braking system and the forward collision warning system did not work. -The car is at the dealership where an SPI is being conducted. -While there was no serious injury, had a pedestrian been in front of me they would have been killed. -The manufacturer was notified the day of the accident. Within two days I received a call back from a case manager who said that BMW was taking my concerns very seriously. Two days after the first call, BMW called me and said they wanted to conduct an SPI on my vehicle. -My insurance company is aware that BMW has been contacted. -The car should have stopped itself. A red warning light should have gone off. It did not.
was driving down the highway in heavy traffic going 70 mph and Sunroof exploded. Glass rained down on me while driving. The glass was actually risen like it had exploded upward, which is why I do not think a rock or anything else hit my vehicle.
While driving under normal conditions at roadway speed, the panoramic sunroof glass suddenly failed with a loud explosive sound. There was no observed impact, no debris strike, and no prior damage to the glass. The failure resulted in a large central blowout with shattered glass and fragments displaced outward from the vehicle. The failed component is the panoramic sunroof glass panel, which remains available for inspection. This incident created a safety risk due to the sudden explosive event while the vehicle was in motion, which could startle the driver and nearby motorists. At the time of the failure, the interior fabric sunshade was closed, which prevented glass from entering the passen…
On May 3, 2026, while operating my 2024 BMW i5 on public roads, the vehicle suffered a sudden and complete loss of power steering with no prior warning. I could not turn the steering wheel at a stop. The instrument cluster simultaneously displayed: "Vehicle may roll. Brake manually," "Drive carefully. Changed steering effort," "Drive carefully. Chassis stabilization," and "Parking assistance malfunction." Auto Hold and the electronic parking brake's hold function were disabled, requiring manual brake application to prevent rollaway. Mileage at incident: approximately 21,344 miles. The simultaneous failure of Electric Power Steering, Dynamic Stability Control, and the Electronic Parking Brake…
While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating âBrake system and chassis stabilization â braking may require additional force.â This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicleâs ability to stop safely under normal conditions. The situation created a potential safety risk, as I was entering high-speed traffic and required predictable braking capability to adjust to surrounding vehicles. There were no prior warning messages or symptoms before this event. The issue appeared suddenly while dri…
The dealer is refusing to remedy the recall campaign No.26V-09 stating that we need to wait for service to be due to address it. NHTSA letter says otherwise.
The vehicle listed has an unfixable defect (water valve/coolant issue) that creates a safety hazard in an electric vehicle, BMW, the manufacturer has failed to provide a remedy within a reasonable timreframe. AC Coolant valve and high voltage battery are part of the same loop which make this vehicle a safety hazard. The No fix as of today. Authorized BMW dealer feedback: ROAD TESTED WITH CUSTOMER AND HEARD NOISE CUSTOMER IS CONCERNED ABOUT. CLICKING NOISE COMING FROM A WATER VALVE LOCATED UNDER THE HOOD DURING ACTIVATION. TEST DROVE VEHICLE WITH BMW TSE, NO CURRENT FIX AVAILABLE.
The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the in…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Check Control message: "You can continue driving. Drivetrainâ (00029) is displayed. The following fault code is stored in the CCU fault memory: 224188 â Accelerator pedal module, pedal sensor, sensor 1, sensor 2: Signals implausible. There may or may not be a drivability complaint associated with the fault.
After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might belower than when handed over to the workshop for the repair.
âCrackingâ noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise.
A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliary heater, utilized for the vehicle interior.
The vehicle will no longer move when put into gear. There may also be loud noise coming from the HEAT*(electric drivetrain)/Rear axles.
Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power chargingstation, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall boxmay also be affected. The red or white LED is displayed on the high-voltage charging socket; however, no associated fault codesare stored.
Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charging station. Charging may start normally but can interrupt after some time. Level 2 (240 V) Flex Charger and Wall box may also be affected. The red or white LED is displayed on the high-voltage charging socket; however, no associated fault codes are stored.
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to no communication to the HV charge socket electronics.
The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation fault detected: when switch contactors are closed. 0317F1 - High-voltage system, insulation resistance below warning threshold: when switch contactors are closed. The fault memory entries (isolation faults) can occur both individually and in combination and must be traced back to the eDrive motor based on the ISTA test procedure. If ISTA test procedure lists possi
There is coolant leaking from under the car Low heater output Possible Check Control message âDrive, you can continue drivingâ (ID49) Possible fault codes stored in these BEV vehicles: 224163 â Electric auxiliary heater for the high-voltage battery unit: Undervoltage or internal communication fault 8049AA - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground or line disconnection 80124F â Electric auxiliary heater: Communication in electric auxiliary heater faulty 224F60 - Coolant level sensor, expansion tank: Coolant level low or short circuit to ground
High Voltage Connection Return
Through quality checks, it has been detected that the front left water drain hose for the slide/tilt sunroof isnot connected.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2024–2026, owners most often name: forward collision avoidance, electrical system, service brakes. 28 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.