What Altec Digger Derrick owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Altec Digger Derrick safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 12 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 24 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 33 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 27 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 19 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 10 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Altec Industries, Inc. has been notified by Daimler Truck that a condition related to operation or customer satisfaction exists in certain 2026 Freightliner 108SD, 114SD, M2, and Western Star 47X vehicles equiped with Altec equipment. Due to a software integration delay, certain vehicles ordered with Detroit Assurance were not equipped with Automatic Cruise Control (ACC).
Altec has learned that the JEMS high-pressure air conditioning hose could be installed incorrectly on certain JEMS units mounted on Freightliner M2 Plus chassis with L9 engines built from January 2024 to May 2025. This could result in a refrigerant leak and cause the air conditioning to stop functioning.
Altec Industries, Inc. has been notified by Samson that certain ropes manufactured between May 6 and May 12, 2026 could be mislabeled with incorrect strength ratings on the product tags and supporting certification documentation. These ropes were installed on certain Altec units and require replacement. Altec will mail replacement ropes, along with installation instructions, to affected owners as part of the notification process.
Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes after the vehicle has been inactive for two to three days.
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reaches normal operating temperature, the clutch drag will abate. In extreme cases, repeated cold starts may result in clutch disk damage and failure to engage when activated.
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that certain 2020-2026 Freightliner 108SD, 114SD, 122SD and Business Class M2 and Western Star 4700, 47X, 48X RHD and 49x vehicles equipped with an Altec aerial device or equipment could have fasteners in the axle clamp group that might not have been properly tightened and can loosen and fail. As a result, the axle could shift, leading to loss of vehicle control, increasing the risk of a crash.
Altec Industries, Inc. has been notified by International of a safety defect in some chassis with specific Bendix Antilock Brake Systems (ABS) fitted with Altec equipment.
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that the tie rod on the front axle may not have been installed properly, which can result in tie rod separation without warning and a loss of steering control, increasing the risk of a crash in certain 2024 - 2026 Freightliner Custom Chassis that are equipped with Altec equipment.
Altec has learned that hydraulic hoses on certain DM-E and DH derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. This can cause the pole guide to become inoperable.
Altec Industries, Inc. has received notification from International Motors, LLC that a defect which relates to motor vehicle safety exists in certain 2026 International® MV⢠Series trucks built 3/3/2025 through 6/11/2025 with 25" Battery Boxes and/or specific feature codes. This condition relates to the operation or customer satisfaction of the unit when equipped with an Altec aerial device or equipment.
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that a condition related to operation or customer satisfaction could be present on certain specific 2025-2026 model year vehicles, including: Freightliner 108SD, 114SD, M2, eM2, Cascadia, eCascadia; Western Star 47X, 48X, 49X, 57X vehicles manufactured from December 4, 2024, to February 5, 2025, when equipped with an Altec aerial device or equipment.
Altec Industries, Inc. has received notification from International Motors, LLC, that a condition exists relating to motor vehicle safety in certain 2025 and 2026 eMVTM Series trucks built 11/13/2024 through 2/3/2025; 2025 and 2026 HVTM Series trucks built 11/11/2024 through 4/9/2025; 2025 and 2026 RHTM Series trucks built 11/11/2024 through 3/28/2025; 2025 and 2026 HX®, LT®, and MVTM Series trucks built 11/11/2024 through 4/8/2025 equipped with Altec equipment.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.