What Altec Aerial Device owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Altec Aerial Device safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2023 | 1 | 0 | 0 | 0 | 0 | 37 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 54 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 57 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 69 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 58 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 54 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 42 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 28 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 21 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 17 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 9 |
The vehicle systems named most often in Altec Aerial Device complaints (one complaint can name several).
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Altec has discovered that certain AT37/41/48 units on small duty Ford and Dodge chassis, built from December 2017 to May 2025 have the potential for the subbase mounting bolts to contact the chassis suspension components or SuperSpring®. This potential contact is not an impact to the safety of this unit.
Altec Industries, Inc. has received notification from Ford Motor Company that certain 2017-2025 F-450 â F-600 Chassis Cab upfitted with an Aerial Bucket Second Unit Body (SUB) could have a condition related to the operation or customer satisfaction of the unit when equipped with an Altec aerial device. If the vehicle is upfitted with an Aerial Bucket Second Unit Body (SUB), the SUB may cause stress on the frame rail during use, which might lead to cracks in the frame rail.
Altec Industries, Inc. has received notification from FCA US LLC that certain 2025-2026 Ram 3500, 4500, and 5500 cab chassis vehicles with 6.7L engines equipped with Altec equipment may contain an engine emissions-related defect that could affect emissions compliance or motor vehicle safety.
Altec has learned that the JEMS high-pressure air conditioning hose could be installed incorrectly on certain JEMS units mounted on Freightliner M2 Plus chassis with L9 engines built from January 2024 to May 2025. This could result in a refrigerant leak and cause the air conditioning to stop functioning.
Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes after the vehicle has been inactive for two to three days.
Altec Industries, Inc. has received notification from Ford that windshield wiper arms may become stripped or damaged, creating a risk to motor vehicle safety in certain 2022-2023 Super Duty vehicles equipped with Altec equipment. This damage might result in erratic wiper arm speed, an inoperable wiper arm, or a wiper arm becoming detached from the vehicle. An improperly functioning wiper arm may impair driver vision, increasing the risk of a crash. Parts are not available.
Ford has decided that a defect which relates to motor vehicle safety exists in certain 2020 Model Year F-250 - F-550, 2021 Model Year F-250 - F-600, and 2022 Model Year F-250 - F-750 vehicles equipped with Altec equipment. Vehicle previously received a software update for safety recall 24S78, but may not have received the correct software to remedy the original concern in safety recall 24S78. The high-pressure fuel pump might fail, resulting in extended cranking without starting while the vehicle is parked or loss of motive power while driving. Before losing motive power, customers may experie
Altec Industries has been notified that International Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2025 CV® Series trucks built 1/11/2018 through 9/9/2024, with feature codes 0004198 and 0004240 (brake system, hydraulic with Hydromax brake booster), equipped with Altec equipment.
Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reaches normal operating temperature, the clutch drag will abate. In extreme cases, repeated cold starts may result in clutch disk damage and failure to engage when activated.
Altec Industries, Inc. has received notification from Daimler Truck North America LLC (DTNA) that certain 2020-2026 Freightliner 108SD, 114SD, 122SD and Business Class M2 and Western Star 4700, 47X, 48X RHD and 49x vehicles equipped with an Altec aerial device or equipment could have fasteners in the axle clamp group that might not have been properly tightened and can loosen and fail. As a result, the axle could shift, leading to loss of vehicle control, increasing the risk of a crash.
Altec Industries, Inc. has received notification from FCA US LLC that a condition exists that relates to motor vehicle safety and affects certain 2025 and 2026 model year (DP) Ram 4500/5500 Cab Chassis equipped with an Altec aerial device or equipment. On the potentially affected units the trailer tow module may experience a loss of trailer lighting and trailer brakes. The trailer turn signal will not flash when the vehicle turn signal lever is actuated and the trailer stop lights will not be activated upon application of the vehicle service brakes. In addition, if equipped, the trailer brakes
Altec Industries, Inc. has been notified by International of a safety defect in some chassis with specific Bendix Antilock Brake Systems (ABS) fitted with Altec equipment.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: unknown or other. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.