What Acura ZDX owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Acura ZDX safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 56 | 4 | 0 | 3 | 0 | 28 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 78 |
| 2012 | 1 | 0 | 0 | 0 | 0 | 93 |
| 2011 | 2 | 0 | 0 | 0 | 0 | 90 |
| 2010 | 9 | 1 | 0 | 2 | 0 | 95 |
The vehicle systems named most often in Acura ZDX complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I am reporting repeated unintended automatic emergency braking in my 2024 Acura ZDX. The vehicle was leased new on April 9, 2025 and currently has approximately 9,500 miles. The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request. On September 14, 2026, while driving at less than 25 mph, the forward collision warning suddenly activated even though there was no pedestrian, vehicle, or other apparent obstruction requiring emergency braking. Immediately after the warning, the vehicle automatically applied the brakes abruptly. The sudden braking caused the driver to be …
The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian. I reported the issue to Acura, but the company stated that the repair was not covered under warranty. I have found reports from other Acura ZDX and Honda Prologue owners describing the same failure. Although some dealerships have covered the repair, replacing or reattaching the housing does not necessarily correct the underlying design or retention defect. Because this component can detach from a moving vehicle and become…
Approximately three weeks ago, following a manufacturer-issued software update, the AcuraLink connected services app stopped functioning on my 2024 Acura ZDX. This outage has disabled OnStar-connected safety features including remote monitoring and emergency/roadside assistance connectivity and concerned there were other technology issues that may affect this, but Iâm not aware exactly all of them. Additionally, none of the remote features work. This vehicle is an electric vehicle and there is no ability to monitor the status of the battery charge or to monitor the battery. Given the amount of technology in this electric vehicle the fact that the remote functions are not working presents …
CONTEMPORANEOUS NOTE 2024 ACURA ZDX â AWD - NHTSA Recall No. 26V306000 Date: XXX Time: 12:25 PM On XXX at approximately 12:25 PM, I contacted Miami Acura Service at [XXX] to schedule the recently issued rear-view camera safety recall 26V306000 for my 2024 Acura ZDX. I was advised by the dealership representative that no appointments were being scheduled for the recall at this time because the required parts and tools had not yet been received by the dealership. As a result, I was unable to schedule the recall repair. However, she said she would take my number and put me on a waiting list when the hardware came in. Today is XXX and I have not been contacted by the dealer for this safety rec…
The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and other vehicles behind the vehicle. The vehicle was taken to a dealer, and the contact was informed that a software update was needed. The software update was performed, but the failure persisted. The vehicle was diagnosed another time, and it was determined tha…
The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.
My 2024 Acura ZDX has an intermittent braking-related malfunction that causes the vehicle to jerk unexpectedly while slowing or stopping. The problem has occurred in stop-and-go traffic, on hills, and while reversing. The exact cause is UNKNOWN. This creates a serious safety risk because the vehicle does not always respond smoothly or predictably when braking. In traffic, the sudden jerking could cause a rear-end collision or make it difficult to maintain a safe stopping distance. On hills or while reversing, the unpredictable movement could cause the vehicle to strike another vehicle, pedestrian, cyclist, child, or object. The vehicle has also experienced unusually rapid battery depletion, …
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Owner Notification Letter - Certain 2024 ZDX vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.
Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.
Service Bulletin - Certain 2024 ZDX vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.
Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.
Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.
Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view display images to be reversed.
Owner Notification Letter - Some 2024 ZDX vehiclesâ Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating wear to the boot.
Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2013-14 ILX Hybrid and Other Listed Years and Models.
Service Bulletin - The warning message "Service Leveling System" displaying on dash with an active C1194 DTC set against the K5 Automatic Level Control Module due to possible internal contamination of the Air Suspension Control Module Manifold.
Owner Notification Letter - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. This condition could lead to fluid leakage from the rear drive module, accompanied by a whine noise, possibly leading to a loss of driving force.
Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. This condition could lead to fluid leakage from the rear drive module, accompanied by a whine noise, possibly leading to a loss of driving force.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: forward collision avoidance, service brakes, unknown or other. 68 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
