Totally Cool Dolcezza Gelato Recall: Listeria Contamination Risk

Take action

Contact the company & request your remedy

Recalling firmTotally Cool, Inc.38 Gwynns Mill Ct, N/A · Owings Mills, MD 21117-3512

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Totally Cool is recalling Dolcezza Dulce de Leche & Cookies Gelato products because they may contain Listeria monocytogenes, a bacteria that can cause serious illness. This recall affects products with UPC 857838006335 sold between May 20, 2024 and June 20, 2025.

Why it’s dangerous

Listeria monocytogenes is a bacteria that can cause serious infections, especially in pregnant women, newborns, and people with weakened immune systems. The contamination may have occurred during production or handling of the gelato.

Who’s affected

People who purchased Dolcezza Dulce de Leche & Cookies Gelato with UPC 857838006335 between May 20, 2024 and June 20, 2025 are affected. Those with the product in their homes are at risk if they consume it.

How to tell if you have this one

Check for the UPC 857838006335 on the product label. The gelato comes in paper containers, 8 per case, with a Best By Date between May 20, 2024 and June 20, 2025.

Brand
Totally Cool
Category
Food

Based on the official FDA remedy

What to do — step by step

Check Product Label
Look for the UPC 857838006335 and Best By Date between May 20, 2024 and June 20, 2025.

✎ GovInfoNow

Questions people ask

Is this product safe to eat?

The recall states there is a possible contamination with Listeria monocytogenes, so it is not safe to consume until the product is addressed.

What should I do if I have this product?

The recall does not specify a remedy, so you should check the product label and contact Totally Cool for further instructions.

How can I tell if I have the recalled product?

Check for the UPC 857838006335 on the product label, which is packaged in paper containers with 8 per case and a Best By Date between May 20, 2024 and June 20, 2025.

Take action

Contact Totally Cool

We’ve drafted a message you can send Totally Cool to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall F-1604-2024 — Totally Cool Totally Cool

Hello,

I own a Totally Cool that is covered by recall F-1604-2024 from Totally Cool.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #F-1604-2024 (June 13, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for F-1604-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Totally Cool, Inc. recalls Dolcezza Dulce de Leche & Cookies Gelato 16 fl oz/1 pint, UPC 857838006335. Packaged in paper containers, 8 containers

Lower-risk recall