Dolcezza Hot Cocoa Gelato Recall: Listeria Contamination Risk

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Contact the company & request your remedy

Recalling firmTotally Cool, Inc.38 Gwynns Mill Ct, N/A · Owings Mills, MD 21117-3512

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Totally Cool is recalling Dolcezza Hot Cocoa Gelato 16 fl oz containers because they may contain Listeria monocytogenes, a bacteria that can cause serious illness. This recall affects products with UPC 857838006610 sold between May 20, 2024 and June 20, 2025.

Why it’s dangerous

Listeria monocytogenes is a bacteria that can cause severe infections, especially in vulnerable populations like pregnant women, newborns, and the elderly. Contaminated products may lead to foodborne illness if consumed.

Who’s affected

Anyone who owns or purchased Dolcezza Hot Cocoa Gelato 16 fl oz containers with UPC 857838006610 between May 20, 2024 and June 20, 2025. Infants, pregnant women, and elderly individuals are at higher risk for serious illness from Listeria.

How to tell if you have this one

Check for Dolcezza Hot Cocoa Gelato 16 fl oz containers with UPC 857838006610. Products were sold between May 20, 2024 and June 20, 2025, and come in paper containers with 8 per case.

Brand
Totally Cool
Category
Food

Based on the official FDA remedy

What to do — step by step

Check Product UPC
Look for the UPC 857838006610 on the container to confirm it is part of the recalled batch.
Return Products
Contact Totally Cool directly to return affected products for a full refund.

✎ GovInfoNow

Questions people ask

Is this product safe to eat?

The recall states there is a possible contamination with Listeria monocytogenes, so it is not safe to consume. Affected products should be returned.

How can I check if my product is recalled?

Check the UPC 857838006610 on the container. Products were sold between May 20, 2024 and June 20, 2025.

Who is most at risk from this contamination?

Pregnant women, newborns, the elderly, and those with weakened immune systems are at higher risk for serious illness.

Take action

Contact Totally Cool

We’ve drafted a message you can send Totally Cool to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall F-1600-2024 — Totally Cool Totally Cool

Hello,

I own a Totally Cool that is covered by recall F-1600-2024 from Totally Cool.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #F-1600-2024 (June 13, 2024) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for F-1600-2024 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Totally Cool, Inc. recalls Dolcezza Hot Cocoa Gelato 16 fl oz/1 pint, UPC 857838006610. Packaged in paper containers, 8 containers per case.

Recall notice