Volkswagen recalls 2025 Atlas vehicles with faulty transmission that may cause sudden loss of drive power, increasing crash risk. Owners must have transmission replaced free by dealers.
A sudden loss of drive power can increase the risk of a crash.
Volkswagen is recalling certain 2025 Atlas vehicles because their transmission may be manufactured incorrectly, causing sudden loss of drive power that could increase crash risk. This affects vehicles purchased from March 2025 onward.
The transmission may have been manufactured incorrectly, causing a sudden loss of drive power. This can increase the risk of a crash if the vehicle is not properly controlled by the driver.
Owners of 2025 Volkswagen Atlas vehicles purchased from March 2025 onward are affected. Drivers of these vehicles are most at risk due to potential sudden loss of drive power.
Check for 2025 Atlas vehicles purchased from March 2025 onward. The recall number is 38CX, and owner notification letters were mailed March 12, 2025.
Call 1-800-893-5298 to schedule a transmission replacement at a dealer.
Dealers will replace the transmission free of charge to fix the manufacturing defect.
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
The transmission may have been manufactured incorrectly, which can cause a sudden loss of drive power.
Check if you own a 2025 Atlas vehicle purchased from March 2025 onward. Owner notification letters were mailed March 12, 2025.
Contact Volkswagen customer service at 1-800-893-5298 to schedule a free transmission replacement at a dealer.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 25V081000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 25V081000 from Volkswagen. The official recall notice states: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.