Volkswagen recalls 2021-2023 ID.4 models due to potential gear position failure causing rollaway if parking brake isn't engaged. Owners must update software free of charge by March 14, 2025.
Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Volkswagen is recalling certain 2021-2023 ID.4 electric vehicles because the instrument panel may not show the transmission gear position. This could cause the vehicle to roll away if the parking brake isn't engaged, increasing crash risk.
The vehicle's instrument panel may not properly display the transmission gear lever indicator. If the parking brake is not engaged, the vehicle could roll away due to the failure to show the correct gear position, increasing crash risk.
Owners of 2021-2023 Volkswagen ID.4 models and 2022-2023 Audi Q4 e-Tron vehicles are affected. Drivers who frequently park without engaging the parking brake are at higher risk.
Check for 2021-2023 Volkswagen ID.4 models or 2022-2023 Audi Q4 e-Tron vehicles. The recall was notified to owners on March 14, 2025.
Dealers will update the brake control unit software at no cost to fix the gear position display issue.
Owners can reach Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834 for assistance with the recall.
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
The instrument panel may not properly display the transmission gear lever indicator, which could cause the vehicle to roll away if the parking brake isn't engaged.
Your vehicle is affected if it's a 2021-2023 Volkswagen ID.4 or 2022-2023 Audi Q4 e-Tron model, as notified by the March 14, 2025 owner notification letter.
The recall addresses a potential risk of rollaway if the parking brake isn't engaged, which could increase crash risk but does not guarantee serious injury in normal use.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 25V120000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 25V120000 from Volkswagen. The official recall notice states: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
