Chrysler recalls 2025 RAM 5500 trucks with software error causing air bags and seat belts to fail in crashes, increasing crash risk. Owners must update software to prevent injury.
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Chrysler is recalling certain 2025 RAM 5500 trucks due to a software error that may cause air bags and seat belt pretensioners to not deploy in a crash, and disable the electronic stability control system. This increases the risk of injury during a crash.
A software error in the occupant restraint controller module can cause the driver's side air bag and seat belt pretensioner to fail to deploy during a crash. This also disables the electronic stability control system, increasing the risk of losing vehicle control.
Owners of 2025 RAM 5500 trucks with the specific software error are affected. Drivers and passengers in these vehicles face higher injury risk during crashes.
Check if your 2025 RAM 5500 truck has a software error in the occupant restraint controller module. The recall covers specific VINs that became searchable on NHTSA.gov on December 19, 2025.
Dealers will update the occupant restraint controller module software for free.
Owners may contact Chrysler customer service at 800-853-1403 for assistance.
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
A software error in the occupant restraint controller module may cause the driver's side air bag and seat belt pretensioner to not deploy in a crash and disable the electronic stability control system.
Owner notification letters were mailed January 15, 2026.
Check if your 2025 RAM 5500 truck has a software error in the occupant restraint controller module. The recall covers specific VINs that became searchable on NHTSA.gov on December 19, 2025.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V882000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V882000 from Chrysler. The official recall notice states: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
