Chrysler recalls 2019-2020 RAM 1500 vehicles with potentially disabled air bags and seat belt pretensioners. Owners must reprogram or replace the Occupant Restraint Controller (ORC) to prevent injury risk during crashes.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler is recalling certain 2019-2020 RAM 1500 trucks because the air bags and seat belt pretensioners might not work properly in a crash. This could increase injury risk if the vehicle is involved in a collision.
The flash memory in the Occupant Restraint Controller (ORC) can become corrupted, causing air bags and seat belt pretensioners to fail during a crash. This means the vehicle's safety systems might not deploy correctly, increasing injury risk.
Owners of 2019-2020 Chrysler RAM 1500 vehicles with the specific ORC model numbers V61 or V71 are affected. Drivers and passengers in these vehicles face the highest risk during crashes.
Check if your 2019-2020 RAM 1500 has the ORC model numbers V61 or V71. The recall started on June 20, 2019, and applies to vehicles sold in the U.S.
Call Chrysler customer service at 1-800-853-1403 to schedule reprogramming or ORC replacement.
Chrysler will reprogram or replace the Occupant Restraint Controller (ORC) at no cost to fix the issue.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
The flash memory in the Occupant Restraint Controller (ORC) may become corrupted, disabling air bags and seat belt pretensioners during a crash.
Check if your 2019-2020 RAM 1500 has the ORC model numbers V61 or V71, as this recall started June 20, 2019.
Contact Chrysler customer service at 1-800-853-1403 to schedule reprogramming or ORC replacement at no cost.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 19V407000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 19V407000 from Chrysler. The official recall notice states: Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
