Chrysler recalls 2025 RAM 5500s with blank instrument panels that may cause crashes due to missing critical warnings. Owners must have software updated or panel replaced free by dealers.
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
Chrysler is recalling certain 2025 RAM 5500 trucks because their instrument panels may not show critical warnings like gear selection or brake lights, increasing crash risk. Owners need to have the panel software updated or replaced by dealers at no cost.
The instrument panel may go blank, preventing drivers from seeing warning lights or gear selection indicators. This could lead to a crash if the driver doesn't notice critical issues like brake problems or shifting errors.
Owners of 2025 RAM 5500 trucks with the specific software error are affected. Drivers using these vehicles without updated instrument panels face higher crash risks due to missing critical warnings.
Check if your 2025 RAM 5500 has a blank instrument panel that doesn't show warning lights or gear selection. The recall covers vehicles with VINs that became searchable on NHTSA.gov starting December 4, 2025.
Dealers will inspect your vehicle and update the instrument panel software or replace the cluster if needed at no cost.
You should have received a notification letter by December 18, 2025, from Chrysler customer service.
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
Chrysler recalls 2025 RAM 5500s with a software error that may cause the instrument panel to go blank, preventing critical warnings like gear selection or brake lights from showing.
Your vehicle is affected if it's a 2025 RAM 5500 with a blank instrument panel that doesn't show warning lights or gear selection. VINs became searchable on NHTSA.gov starting December 4, 2025.
Contact a Chrysler dealer for an inspection and software update or panel replacement at no cost.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V826000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V826000 from Chrysler. The official recall notice states: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.