Mercedes-Benz recalls 2025 GLC 350 E 4MATIC vehicles with potential instrument panel failure causing critical safety info loss. Owners must update software via dealer by May 8, 2026.
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Mercedes-Benz is recalling certain 2025 GLC 350 E 4MATIC vehicles because their instrument panel may fail to show speedometer or warning lights, increasing crash risk. This affects vehicles sold between 2024 and 2026 with specific VINs.
The infotainment control unit can reset while driving, causing the instrument panel to go blank. This means critical safety information like speed and warning lights may not display, potentially increasing crash risk.
Owners of 2025 Mercedes-Benz GLC 350 E 4MATIC vehicles with the described software issue are most at risk. This recall applies to vehicles purchased between 2024 and 2026.
Check if your vehicle is a 2025 Mercedes-Benz GLC 350 E 4MATIC with a VIN listed on NHTSA.gov starting May 8, 2026. The recall covers vehicles sold between 2024 and 2026.
Dealers will update the infotainment control unit software for free to fix the instrument panel issue.
Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov starting May 8, 2026.
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Check if your vehicle is a 2025 Mercedes-Benz GLC 350 E 4MATIC with a VIN listed on NHTSA.gov starting May 8, 2026.
Contact your Mercedes-Benz dealer for a free software update to fix the issue.
The recall allows owners to get the update at any time, but VINs will be searchable on NHTSA.gov starting May 8, 2026.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 26V281000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 26V281000 from Mercedes-Benz. The official recall notice states: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.