Ford is recalling 2025 Explorer vehicles with improperly secured transmission cross member bolts that could cause loss of drive power and increase crash risk. Owners must contact Ford for free repairs.
An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.
Ford is recalling 2025 Explorer vehicles where loose transmission cross member bolts could cause loss of drive power, increasing crash risk. Owners must get the bolts inspected and replaced by a dealer at no cost.
Loose transmission cross member bolts can cause loss of drive power. This may lead to reduced vehicle control and increase crash risk during normal driving conditions.
Owners of 2025 Ford Explorer vehicles are affected. Drivers with loose transmission cross member bolts face higher crash risk.
Check if your 2025 Ford Explorer has missing or loose cross member bolts. The recall was notified to owners via mail on January 29, 2025.
Call Ford customer service at 1-866-436-7332 to schedule a transmission inspection and repair.
Dealers will inspect and replace transmission cross member bolts as needed for free.
Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.
The transmission may be improperly secured due to loose cross member bolts, which can cause loss of drive power and increase crash risk.
Check if your 2025 Ford Explorer has missing or loose cross member bolts. The recall was notified to owners via mail on January 29, 2025.
Contact Ford customer service at 1-866-436-7332 to schedule a free transmission inspection and repair.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V020000 — Ford Ford Hello, I own a Ford that is covered by recall 25V020000 from Ford. The official recall notice states: Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
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