BMW recalls 2025 R 1300 GS Adventure models with emergency call system that may not notify first responders during crashes, risking injury. Owners must update software by September 12, 2025.
In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.
BMW is recalling 2025 R 1300 GS Adventure motorcycles that may not send emergency alerts during crashes, potentially delaying help for riders. This software issue could increase injury risk if first responders don't get crash location information.
The emergency call system could be deactivated by a software error, meaning it might not send crash location data to first responders during emergencies. This delays help for riders who need immediate assistance.
Owners of 2025 BMW R 1300 GS Adventure motorcycles with the optional emergency call system are affected. Riders in crashes may face delayed emergency response due to the software issue.
Check if your 2025 R 1300 GS Adventure has the optional emergency call system. The recall covers vehicles with this system that may have been deactivated due to a software error.
Contact BMW customer service at 1-800-525-7417 to schedule a free over-the-air or dealer software update.
The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.
The emergency call system may have been deactivated due to a software programming error, preventing it from sending crash location data to first responders during emergencies.
Your 2025 R 1300 GS Adventure with the optional emergency call system is affected if it has a software error that deactivates the system.
Owner notification letters are scheduled to be mailed September 12, 2025, and updates can be done over-the-air or by a dealer.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 25V480000 — BMW BMW Hello, I own a BMW that is covered by recall 25V480000 from BMW. The official recall notice states: The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.