BMW recalls 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles due to potential gearbox input shaft damage causing rear wheel blockage and crash risk. Free software update available.
A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
BMW is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. The recall addresses a risk that the gearbox input shaft could become damaged or break during riding, potentially blocking the rear wheel and causing a crash.
During certain engine operating conditions, the gearbox input shaft may become damaged or break. This can lead to a blocked rear wheel, which may cause a crash if the rider is not able to control the motorcycle.
Owners of 2019-2023 BMW R1250GS, R1250GS Adventure, and R1250RTP motorcycles are affected. Riders who experience unusual vibrations or sudden rear wheel lockup should be most cautious.
Check for 2019-2023 model years of BMW R1250GS, R1250GS Adventure, and R1250RTP motorcycles. The recall was notified to owners via mail on February 22, 2023.
Dealers will provide a free software update for the engine control unit to address the potential gearbox input shaft damage.
Owners can call BMW customer service at 1-800-525-7417 to confirm eligibility and schedule the software update.
Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
The recall is due to a potential risk that the gearbox input shaft could become damaged or break during riding, possibly causing a rear wheel blockage and crash.
Your motorcycle is affected if it is a 2019-2023 model year BMW R1250GS, R1250GS Adventure, or R1250RTP.
The recall notice states that owner notification letters were mailed on February 22, 2023, but there is no specific deadline for the software update.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 23V011000 — BMW BMW Hello, I own a BMW that is covered by recall 23V011000 from BMW. The official recall notice states: Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
