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Vehicle recall · NHTSA · Published March 20, 2024

PREVOST H3-45 (2024) recall — Equipment

Prevost is recalling 2024 H3-45 vehicles due to heater overheating causing fire risk and carbon monoxide poisoning. Owners must stop using heaters until repaired free of charge.

🇺🇸 NHTSA recall #24V213000VehiclePrevost ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Prevost is recalling certain 2024 H3-45 vehicles because their heaters can overheat, potentially causing fire or carbon monoxide poisoning. This risk is serious enough that owners must stop using heaters until repairs are completed. Read more at govinfonow.com/recall/81856-prevost-h3-45-2024-recall-heater-overheating-risk-of-fire.

Source Summary by GovInfoNow · govinfonow.com/recall/81856-prevost-h3-45-2024-recall-heater-overheating-risk-of-fire · Updated October 4, 2026 · Official notice: NHTSA #24V213000

Cite this page

“Prevost H3-45 (2024) Recall: Heater Overheating Risk of Fire and CO Poisoning.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81856-prevost-h3-45-2024-recall-heater-overheating-risk-of-fire. Based on NHTSA recall #24V213000 (https://www.nhtsa.gov/recalls?nhtsaId=24V213000).

Why it’s dangerous

The heaters can overheat and generate excessive exhaust gas, which may cause carbon monoxide poisoning. This overheating also increases fire risk, especially during traffic evacuations.

Who’s affected

Owners of Prevost 2024 H3-45 vehicles are affected. Drivers and passengers are at risk if heaters are used without repair.

How to tell if you have this one

Check for Prevost 2024 H3-45 vehicles. The recall covers specific models sold in the US starting from May 2024.

  • Brand
    Prevost
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using Heaters

    Do not operate the heaters until the vehicle has been repaired by Prevost.

  2. Contact Prevost Customer Service

    Reach out to Prevost at 1-866-870-2046 for repair assistance.

Official remedy

What NHTSA says to do

Vehicle owners are advised not to operate the heaters until they have been repaired. Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary. In addition, Prevost will adjust the air to fuel ratio. All repairs will be performed free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-13.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The heaters can overheat and generate excessive exhaust gas, increasing the risk of carbon monoxide poisoning and fire.

How can I check if my vehicle is affected?

Check if you own a Prevost 2024 H3-45 vehicle, as this recall covers specific models sold in the US starting from May 2024.

What should I do if I have the affected vehicle?

Stop using the heaters until repaired by Prevost, who will fix the issue free of charge.

Take action

Contact Prevost

We’ve drafted a message you can send Prevost to request your refund or repair — edit it as you like.

Subject: Recall 24V213000 — Prevost Prevost

Hello,

I own a Prevost that is covered by recall 24V213000 from Prevost.

The official recall notice states: Vehicle owners are advised not to operate the heaters until they have been repaired.  Prevost will inspect the coolant heaters, replace the damaged components, and clean the heater's internal components, as necessary.  In addition, Prevost will adjust the air to fuel ratio.  All repairs will be performed free of charge.  Owner notification letters were mailed May 17, 2024.  Owners may contact Prevost customer service at 1-866-870-2046.  Prevost's number for this recall is SR24-13.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V213000 (March 20, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA