Mack recalls certain 2024 Anthem trucks with a software error that may cause electronic stability control to fail, increasing crash risk. Owners will receive free software updates by December 3, 2023.
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Mack is recalling some 2024 Anthem trucks because a software error might cause the electronic stability control to stop working. This could increase the risk of a crash while driving.
The electronic stability control system may stop working due to a software error. This could cause the vehicle to lose stability during driving, increasing crash risk.
Owners of 2024 Mack Anthem trucks are affected. Drivers of these vehicles are most at risk due to potential loss of stability control.
Check for 2024 Anthem trucks with the model code AN. The recall applies to vehicles sold in the U.S. starting from December 2023.
Call 1-800-866-1177 to confirm your vehicle is affected and schedule the software update.
Dealers will reprogram the control unit software for free by December 3, 2023.
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.
A software programming error may cause the electronic stability control to be inoperative, increasing crash risk.
Check if your 2024 Anthem truck has the model code AN. The recall applies to vehicles sold in the U.S. starting from December 2023.
Contact Mack's customer service at 1-800-866-1177 to schedule a free software update at a dealer.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 23V691000 — Mack Mack Hello, I own a Mack that is covered by recall 23V691000 from Mack. The official recall notice states: Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
