Mack is recalling 2024 Anthem trucks with faulty steering gears that may cause loss of steering control, increasing crash risk. Owners must have dealers inspect and replace defective parts free of charge.
A loss of steering control increases the risk of a crash.
Mack is recalling certain 2024 Anthem trucks because their steering gears might be assembled incorrectly, leading to loss of steering control and a higher risk of crashes. This affects truck owners who need to have dealers inspect and replace the faulty parts.
The steering gear assemblies may have fewer recirculating balls than required during assembly. This incorrect assembly can lead to a loss of steering control, increasing the risk of a crash.
Truck owners who purchased a 2024 Mack Anthem, Pinnacle, or Terrapro vehicle are affected. Drivers of these vehicles are most at risk due to potential loss of steering control.
Check if your vehicle was purchased in 2024 and is a Mack Anthem, Pinnacle, or Terrapro model. Owners received notification letters mailed February 9, 2024.
Call 1-800-866-1177 to get assistance with the recall.
Dealers will inspect and replace the defective steering gears at no cost if necessary.
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than required, which could cause loss of steering control.
Owner notification letters were mailed February 9, 2024.
Dealers will inspect and replace the defective steering gears at no cost if necessary.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 23V899000 — Mack Mack Hello, I own a Mack that is covered by recall 23V899000 from Mack. The official recall notice states: Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
