Ford recalls 2024 Lincoln Nautilus vehicles with window closing feature that may pinch drivers/passengers before retracting. Fix involves software update to prevent injury risk.
A closing window may exert excessive force and pinch a driver or passenger before retracting, increasing the risk of injury.
Ford is recalling certain 2024 Lincoln Nautilus vehicles because their window closing feature can pinch drivers or passengers before retracting, increasing injury risk. Owners must get a free software update from dealers to fix this safety issue.
The window closing feature may not automatically reverse after detecting an object, causing windows to pinch fingers or limbs before retracting. This violates federal safety standards for power window systems.
Owners of 2024 Lincoln Nautilus vehicles previously repaired under recall 24V-597 are affected. Drivers and passengers in these vehicles are at risk if windows close with excessive force.
Check if your 2024 Lincoln Nautilus was repaired under recall 24V-597. The recall was notified to owners via mail on May 15, 2025.
Dealers will update the driver and passenger door modules (DDM and PDM) software for free to fix the window pinching issue.
Call Ford customer service at 1-866-436-7332 to confirm your vehicle is affected and schedule the update.
Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10.
The window closing feature may pinch drivers or passengers before retracting, increasing injury risk. This violates federal safety standards for power window systems.
Check if your 2024 Lincoln Nautilus was repaired under recall 24V-597. Affected vehicles received notification letters mailed May 15, 2025.
The recall remedy does not specify a deadline for the software update; owners can contact dealers to schedule the fix.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V237000 — Ford Ford Hello, I own a Ford that is covered by recall 25V237000 from Ford. The official recall notice states: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C10. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
