Kia recalls 2024 EV9 vehicles with a software error in remote parking assist that may miscalculate stopping distances, increasing crash risk. Owners receive free software update.
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
Kia is recalling certain 2024 EV9 vehicles due to a software error in the remote parking assist feature that may miscalculate stopping distances, potentially increasing crash risk. This recall requires a free software update from dealers to fix the issue.
The software error causes the remote parking assist feature to miscalculate stopping distances. This could lead to the vehicle stopping too far from the target object or not stopping at all, increasing crash risk during parking maneuvers.
Owners of 2024 Kia EV9 vehicles are affected. Drivers using the remote parking assist feature are most at risk due to potential miscalculations.
Check if your 2024 Kia EV9 has the remote smart parking assist feature. The recall was announced in October 2024 and applies to all 2024 EV9 models.
Call 1-800-333-4542 to confirm your vehicle is affected and schedule the software update.
Dealers will provide a free software update to fix the remote parking assist feature's stopping distance calculation error.
Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Yes, the recall applies to all 2024 Kia EV9 vehicles with the remote smart parking assist feature.
Your vehicle is affected if it is a 2024 Kia EV9 with the remote smart parking assist feature, as the recall was announced in October 2024.
The recall does not specify a deadline for the software update; dealers will provide it free of charge when you schedule it.
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 24V693000 — Kia Kia Hello, I own a Kia that is covered by recall 24V693000 from Kia. The official recall notice states: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
