Kia recalls 2024 EV9 vehicles with headliners that may not protect passengers in crashes. The fix involves replacing impact absorbing plates at no cost.
A headliner with inadequate impact protection increases the risk of injury during a crash.
Kia is recalling certain 2024 EV9 vehicles because the headliner may not provide enough protection during a crash. This could increase injury risk for passengers. Owners should contact Kia for a free replacement of the impact absorbing plates.
The headliner in these vehicles lacks sufficient impact protection, meaning it may not absorb crash forces effectively. This could lead to greater injury risk for passengers during collisions. The issue violates federal safety standards for occupant protection.
Owners of 2024 Kia EV9 vehicles are affected. Passengers in these vehicles are at risk during crashes due to inadequate headliner protection.
Check if your 2024 EV9 vehicle has a headliner that doesn't absorb impact well. The recall covers all 2024 EV9 models, as notified by Kia in July 2024.
Call 1-800-333-4542 to schedule a replacement of the impact absorbing plates.
Dealers will replace the impact absorbing plates on the headliner at no cost.
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
The headliner may not adequately protect passengers during a crash, violating federal safety standards for occupant protection.
All 2024 EV9 vehicles are affected, as notified by Kia in July 2024.
Contact Kia customer service at 1-800-333-4542 to arrange a free replacement of the impact absorbing plates.
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 24V400000 — Kia Kia Hello, I own a Kia that is covered by recall 24V400000 from Kia. The official recall notice states: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.