BUICK ENCORE GX (2024) recall — Electrical System
GM recalls 2024 Buick Encore GX vehicles with potential instrument panel blankouts, risking speed and warning light visibility during driving. Free software update available via dealer or over-the-air.
Use caution until it’s fixed
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
GM is recalling certain 2024 Buick Encore GX vehicles because their instrument panel may temporarily go blank, hiding critical speed and warning information. This could lead to crashes if drivers don't see important alerts. Read more at govinfonow.com/recall/81634-2024-buick-encore-gx-instrument-panel-blankout-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81634-2024-buick-encore-gx-instrument-panel-blankout-risk · Updated October 4, 2026 · Official notice: NHTSA #23V744000
Cite this page
“2024 Buick Encore GX: Instrument Panel Blankout Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81634-2024-buick-encore-gx-instrument-panel-blankout-risk. Based on NHTSA recall #23V744000 (https://www.nhtsa.gov/recalls?nhtsaId=23V744000).
Why it’s dangerous
The vehicle's instrument panel may intermittently go blank during startup or while driving. This hides critical information like speed and warning lights, which could lead to crashes if drivers don't notice the missing alerts.
Who’s affected
Owners of 2024 Buick Encore GX vehicles are affected. Drivers using these vehicles without the software update may not see critical speed or warning lights.
How to tell if you have this one
Check for 2024 Buick Encore GX vehicles. The recall covers models with the Virtual Cockpit Unit Module software issue. Owners received notification letters mailed December 4, 2023.
- Brand
Buick- Category
Vehicle
What to do — step by step
Update Software
Contact GM customer service at 1-800-521-7300 or Chevrolet at 1-800-222-1020 to schedule a free software update via dealer or over-the-air.
What NHTSA says to do
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Questions people ask
Why is this recall happening?
The software in the Virtual Cockpit Unit Module may cause the instrument panel display to intermittently go blank at vehicle startup or while driving, hiding critical speed and warning information.
How can I check if my vehicle is affected?
Check if you own a 2024 Buick Encore GX. Owners received notification letters mailed December 4, 2023.
Is there a deadline for the update?
The recall does not specify a deadline for the software update; it is free and available through dealers or over-the-air.
Contact Buick
We’ve drafted a message you can send Buick to request your refund or repair — edit it as you like.
Subject: Recall 23V744000 — Buick Buick Hello, I own a Buick that is covered by recall 23V744000 from Buick. The official recall notice states: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V744000 (June 11, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.