Toyota is recalling certain 2023 Camry vehicles with potentially insufficiently welded head restraint brackets that may not properly restrain occupants during crashes, increasing injury risk. Owners must have the seat frame sub-assembly replaced free of charge.
A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
Toyota is recalling some 2023 Camry vehicles because the head restraint brackets in the second row may not hold securely during crashes, raising injury risk. Owners need to have the seat frame sub-assembly replaced at a dealer.
The head restraint brackets may not weld securely, so they might not hold occupants properly during a crash. This could increase the risk of injury to people sitting in the second row.
Owners of 2023 Toyota Camry vehicles with second-row center or right-side seats. Drivers and passengers in these seats are most at risk during crashes.
Check if your 2023 Camry has the second-row center or right-side seats. The recall covers vehicles with specific Toyota recall numbers 24TB04 and 24TA04.
Call 1-800-331-4331 to get the replacement part and schedule a dealer visit.
Dealers will replace the rear seat-back frame sub-assembly for free.
Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
The recall only applies to 2023 Camry vehicles with specific seat frame sub-assemblies. If your vehicle doesn't have the recall numbers 24TB04 or 24TA04, it is not affected.
The recall covers vehicles with second-row center or right-side seats. Check your vehicle's recall numbers to see if they match 24TB04 or 24TA04.
The recall notice doesn't specify a deadline for the repair; owners can contact Toyota for the replacement at any time.
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 24V128000 — Toyota Toyota Hello, I own a Toyota that is covered by recall 24V128000 from Toyota. The official recall notice states: Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.