BMW recalls 2023 X5 models with second-row seat head restraints that may not lock properly in crashes, increasing injury risk. Owners must have seats inspected and replaced free by dealers.
A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.
BMW is recalling certain 2023 X5 vehicles because the second-row outboard seat head restraints may lack locking tabs, which could fail to properly restrain occupants during crashes. This increases the risk of injury, so owners need to have the seats inspected and replaced by dealers.
The head restraints for the second-row outboard seats may not have locking tabs, meaning they could not properly hold occupants in place during a crash. This increases the risk of injury because the head restraint might not function as intended to protect the occupant.
Owners of 2023 BMW X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M, and X5 xDrive45e models are affected. Drivers and passengers in the second row are most at risk during crashes.
Check if your 2023 X5 has second-row outboard seat head restraints without visible locking tabs. The recall covers specific model years and trim levels listed in the manufacturer's notice.
Call 1-800-525-7417 to schedule a seat inspection and replacement if needed.
Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves as necessary at no cost.
Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.
The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs, which could fail to properly restrain occupants during crashes.
Your vehicle is affected if it is a 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M, or X5 xDrive45e model.
Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves at no cost. Contact BMW customer service at 1-800-525-7417 to schedule the service.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 23V253000 — BMW BMW Hello, I own a BMW that is covered by recall 23V253000 from BMW. The official recall notice states: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
