Nova Bus is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses due to reduced driver visibility that could increase crash risk. Owners must have their driver shield glazing inspected and replaced if needed.
Reduced visibility while driving can increase the risk of a crash.
Nova Bus is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses because the driver shield glazing may reduce visibility, increasing crash risk. Owners should have the glazing inspected and replaced if necessary to comply with safety standards.
The driver shield glazing used on these buses may reduce the driver's visibility while driving. This could lead to crashes if the driver cannot see potential hazards properly. The issue causes the buses to fail federal safety standards for glazing materials.
Bus owners who purchased or leased Nova Bus LFS or LFS Arctic buses between 2019 and 2023 are affected. Drivers of these buses face the highest risk due to potential visibility issues.
Check if your bus was purchased or leased by Nova Bus between 2019 and 2023. The recall covers LFS and LFS Arctic models from these years.
Have Nova Bus inspect the driver shield glazing to determine if replacement is needed.
Call Nova Bus at 1-800-350-6682 to schedule the inspection and replacement if necessary.
Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626.
The driver shield glazing may reduce visibility, causing the buses to fail federal safety standards for glazing materials.
Check if your bus was purchased or leased by Nova Bus between 2019 and 2023, and if it's a LFS or LFS Arctic model.
Nova Bus will inspect the driver shield glazing and replace it if necessary at no cost.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 24V564000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 24V564000 from Nova Bus. The official recall notice states: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
