Nova Bus is recalling 2023 LFS transit buses due to sun visors that may detach and obstruct driver view, increasing crash risk. Owners should contact customer service for free repairs.
A detached sun visor can distract the driver or obstruct the view through the windshield, increasing the risk of a crash.
Nova Bus is recalling certain 2023 LFS transit buses because the sun visor can detach and fall, potentially obstructing the driver's view and causing a crash. This affects buses sold in the U.S. after the recall was initiated.
The sun visor can detach from its bracket and fall, blocking the driver's view through the windshield. This distraction increases the risk of a crash, especially during normal driving conditions.
Owners of 2023 Nova Bus LFS and LFS Artic transit buses in the U.S. are affected. Drivers are most at risk if the sun visor detaches and obstructs their view.
Check for 2023 LFS and LFS Artic transit buses with a sun visor that may detach. The recall was initiated after January 11, 2024, when owner notification letters were mailed.
Call 1-800-350-6682 to schedule a free inspection and repair of the sun visor fasteners.
Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5512.
No. This recall specifically affects 2023 LFS and LFS Artic transit buses.
The sun visor may detach and fall from the bracket. Check if your 2023 LFS or LFS Artic bus has this issue.
Yes. Nova Bus will inspect and repair the sun visor fasteners for free to prevent detachment.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 23V781000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 23V781000 from Nova Bus. The official recall notice states: Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5512. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.