Nova Bus recalls 2023 LFS buses with potential suspension failure causing loss of control and crash risk. Owners must contact Nova Bus for free replacement of attachment plate.
A loss of suspension can cause a loss of control and increase the risk of a crash.
Nova Bus is recalling certain 2023 LFS buses because the front air spring suspension hardware might separate from the attachment plate, causing sudden loss of suspension and increased crash risk. This affects bus owners who need to have the attachment plate replaced to prevent loss of control.
The front air spring suspension hardware can separate from the attachment plate, causing a sudden loss of suspension. This may lead to loss of control and increased risk of a crash during normal operation.
Bus owners who purchased a 2023 Nova Bus LFS model are affected. Drivers and passengers on these buses face the highest risk due to potential loss of control.
Check if your bus is a 2023 Nova Bus LFS model. The recall was notified to owners via mail on January 31, 2024.
Reach out to Nova Bus customer service at 1-800-350-6682 to arrange free replacement of the attachment plate.
Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
Check if your bus is a 2023 Nova Bus LFS model. The recall was notified to owners via mail on January 31, 2024.
Contact Nova Bus customer service at 1-800-350-6682 to arrange free replacement of the attachment plate.
The recall notice does not specify a deadline for the replacement.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 23V866000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 23V866000 from Nova Bus. The official recall notice states: Nova Bus will replace the attachment plate, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
