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Vehicle recall · NHTSA · Published September 28, 2023

NISSAN ARIYA (2023) recall — Electrical System

Nissan recalls certain 2023 Ariya vehicles due to potential electrical system shutdown causing power loss during drive. Owners must contact Nissan for free software update.

🇺🇸 NHTSA recall #23V657000VehicleNissan ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Nissan is recalling some 2023 Ariya electric vehicles because a software issue might cause the vehicle to lose drive power unexpectedly, increasing crash risk. Owners need to get a free software update from a dealer. Read more at govinfonow.com/recall/81489-nissan-2023-ariya-electrical-system-recall-risk-of-power-loss.

Source Summary by GovInfoNow · govinfonow.com/recall/81489-nissan-2023-ariya-electrical-system-recall-risk-of-power-loss · Updated September 23, 2026 · Official notice: NHTSA #23V657000

Cite this page

“Nissan 2023 Ariya Electrical System Recall: Risk of Power Loss During Drive.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81489-nissan-2023-ariya-electrical-system-recall-risk-of-power-loss. Based on NHTSA recall #23V657000 (https://www.nhtsa.gov/recalls?nhtsaId=23V657000).

Why it’s dangerous

The inverter software may detect a short circuit and shut down the EV system, causing a sudden loss of drive power. This could lead to unexpected vehicle stoppage while driving, increasing crash risk.

Who’s affected

Owners of 2023 Nissan Ariya vehicles purchased between October 2023 and the recall date are affected. Drivers of these vehicles face the highest risk due to potential power loss during driving.

How to tell if you have this one

Check if your 2023 Nissan Ariya was purchased after October 2023. The recall covers specific vehicles with the inverter software issue.

  • Brand
    Nissan
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Nissan Customer Service

    Call 1-800-867-7669 to schedule a software update at a dealer.

  2. Get Software Update

    Dealers will reprogram the inverter software for free to fix the issue.

Official remedy

What NHTSA says to do

Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The inverter software may detect a short circuit and shut down the EV system, causing a loss of drive power.

How can I tell if my vehicle is affected?

Check if your 2023 Nissan Ariya was purchased after October 2023.

Is there a deadline to fix this?

The recall was notified to owners in October 2023, but no specific deadline is mentioned for the software update.

Take action

Contact Nissan

We’ve drafted a message you can send Nissan to request your refund or repair — edit it as you like.

Subject: Recall 23V657000 — Nissan Nissan

Hello,

I own a Nissan that is covered by recall 23V657000 from Nissan.

The official recall notice states: Dealers will reprogram the inverter software, free of charge.  Owner notification letters were mailed October 20, 2023.  Owners may contact Nissan's customer service at 1-800-867-7669.  Nissan's number for this recall is R23C6.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V657000 (September 28, 2023)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA