Skip to content
Vehicle recall · NHTSA · Published April 25, 2024

JEEP GRAND CHEROKEE (2023) recall — Back Over Prevention

Chrysler recalls 2023 Jeep Grand Cherokee models with rearview camera that may not display, reducing driver visibility and increasing crash risk. Owners must have screen connections secured by dealers.

🇺🇸 NHTSA recall #24V291000VehicleJeep ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling 2:023 Jeep Grand Cherokee vehicles because rearview camera images might not display, which can cause crashes or injuries. This affects all 2023 models and requires dealers to fix the screen connections for free. Read more at govinfonow.com/recall/81427-2023-jeep-grand-cherokee-back-over-prevention-recall-rearview-camera.

Source Summary by GovInfoNow · govinfonow.com/recall/81427-2023-jeep-grand-cherokee-back-over-prevention-recall-rearview-camera · Updated October 4, 2026 · Official notice: NHTSA #24V291000

Cite this page

“2023 Jeep Grand Cherokee Back Over Prevention Recall: Rearview Camera Failure.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81427-2023-jeep-grand-cherokee-back-over-prevention-recall-rearview-camera. Based on NHTSA recall #24V291000 (https://www.nhtsa.gov/recalls?nhtsaId=24V291000).

Why it’s dangerous

The rearview camera image may not display due to improperly fastened screen connections. This reduces driver visibility, especially when reversing, which increases the risk of crashes or injuries.

Who’s affected

All 2023 Jeep Grand Cherokee and Grand Cherokee L vehicle owners are affected. Drivers are most at risk as the camera failure could lead to collisions.

How to tell if you have this one

Check if your vehicle is a 2023 Jeep Grand Cherokee or Grand Cherokee L. The issue affects all models from this year and is not specific to any particular trim or color.

  • Brand
    Jeep
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Fix

    Dealers will secure the display screen module connections for free. This fix is available for all affected vehicles.

Official remedy

What NHTSA says to do

Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

✎ GovInfoNow

Questions people ask

Is this recall for all 2023 Jeep Grand Cherokees?

Yes, all 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles are affected.

How do I know if my rearview camera is working?

The recall states that the rearview camera image may not display due to improperly fastened screen connections. If your camera doesn't show images, it could be affected.

Is there a risk of serious injury?

The recall states that the hazard increases the risk of injury or crash, but the remedy is a fix that dealers will perform for free.

Take action

Contact Jeep

We’ve drafted a message you can send Jeep to request your refund or repair — edit it as you like.

Subject: Recall 24V291000 — Jeep Jeep

Hello,

I own a Jeep that is covered by recall 24V291000 from Jeep.

The official recall notice states: Dealers will secure the display screen module connections, free of charge.  All vehicles have been remedied.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 44B.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V291000 (April 25, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA