Chrysler is recalling certain 2021 Jeep Grand Cherokee L vehicles due to a radio software error preventing rearview camera images from displaying, which could increase crash risk. Owners must update software for safety.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Chrysler is recalling certain 2021 Jeep Grand Cherokee L vehicles because a software error can prevent the rearview camera from showing images. This reduces the driver's rear view, increasing the risk of a crash. The fix involves updating the radio software for free.
A software error in the vehicle's radio system can cause the rearview camera to not display images. This means drivers have less visibility when reversing or changing lanes, which increases the chance of a crash.
Owners of 2021 Jeep Grand Cherokee L vehicles with the specific software error are affected. Drivers using these vehicles without the software update are at risk of reduced rear visibility.
Check if your 2021 Jeep Grand Cherokee L has a radio software error that prevents the rearview camera from showing images. The recall was announced on December 28, 2021, and affected vehicles were notified by mail.
Contact FCA US LLC customer service at 1-800-853-1403 to update the radio software for free.
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
A software error in the radio system can prevent the rearview camera from displaying images, reducing the driver's rear visibility and increasing crash risk.
Your 2021 Jeep Grand Cherokee L may be affected if the rearview camera does not display images due to a software error. The recall was notified by mail on December 28, 2021.
Contact FCA US LLC customer service at 1-800-853-1403 to update the radio software for free.
We’ve drafted a message you can send Jeep to request your refund or repair — edit it as you like.
Subject: Recall 21V729000 — Jeep Jeep Hello, I own a Jeep that is covered by recall 21V729000 from Jeep. The official recall notice states: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.