Jayco is recalling certain 2023 Entegra Expanse motorhomes due to a retractable awning that may extend unintentionally during transit, creating a road hazard. Owners should contact Jayco customer service for free repairs.
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Jayco is recalling specific 2023 Entegra Expanse motorhomes because the retractable awning can extend unintentionally while moving, potentially causing a crash. This hazard affects owners who use the awning during transit.
The awning may extend unintentionally while the motorhome is in motion, creating a distraction for drivers and increasing the chance of a crash. This happens during transit, not when parked.
Owners of 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes are affected. Those who use the awning during transit are most at risk of a crash.
Check for 2023 Entegra Expanse, Expanse LI, Jayco Solstice, or Solstice LI motorhomes. The awning may extend unintentionally during transit, but this is not visible when parked.
Call 1-800-283-8267 to schedule a free repair for the awning issue.
Dealers will install a wedge to support the gearbox and replace the motor if needed at no cost.
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
The awning may extend unintentionally during transit, creating a distraction that could lead to a crash.
Check if you own a 2023 Entegra Expanse, Expanse LI, Jayco Solstice, or Solstice LI motorhome.
Contact Jayco customer service at 1-800-283-8267 to arrange a free repair.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 24V055000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 24V055000 from Jayco. The official recall notice states: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
