Jayco is recalling certain 2020-2021 Entegra Qwest motorhomes with swivel seats due to potential wiring harness damage causing airbag deployment issues. Owners should contact Jayco for free repairs.
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Jayco is recalling specific 2020-2021 Entegra Qwest motorhomes that may have wiring harnesses prone to damage. This could cause side airbags to deploy unexpectedly or fail during crashes, risking injuries to occupants.
The wiring harnesses for front seats may be routed incorrectly and become jammed in swivel seat frames. This can cause the side airbags to deploy unexpectedly or not deploy properly during crashes, increasing injury risk.
Owners of 2020-2021 Jayco Entegra Qwest motorhomes with swivel seats are affected. Those who have swivel seats that could be damaged by wiring harnesses are most at risk.
Check for 2020-2021 Jayco Entegra Qwest motorhomes with swivel seats. The recall covers models built on Mercedes-Benz Sprinter chassis.
Owners should call Jayco customer service at 1-800-517-9137 to schedule a free inspection and repair.
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
The wiring harnesses for front seats may be routed incorrectly and could become jammed in swivel seat frames, causing side airbags to deploy unexpectedly or fail during crashes.
Check if your 2020-2021 Jayco Entegra Qwest motorhome has swivel seats built on Mercedes-Benz Sprinter chassis.
Contact Jayco customer service at 1-800-517-9137 to schedule a free inspection and repair of the wiring harness.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 20V468000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 20V468000 from Jayco. The official recall notice states: Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
