ALTEC AERIAL DEVICE (2023) recall — Structure
Altec recalls certain 2011-2025 aerial devices due to risk of cable step detachment. Owners must inspect cable crimps and replace if needed for safety.
Use caution until it’s fixed
A cable step that fails during use increases the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Altec is recalling certain 2011-2025 aerial devices and service body vehicles. The cable step wire rope assembly may be improperly secured, causing the step to detach during use and potentially leading to injury. Read more at govinfonow.com/recall/81225-altec-2023-aerial-device-recall-improper-cable-step-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81225-altec-2023-aerial-device-recall-improper-cable-step-risk · Updated October 4, 2026 · Official notice: NHTSA #25V562000
Cite this page
“Altec 2023 Aerial Device Recall: Improper Cable Step Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81225-altec-2023-aerial-device-recall-improper-cable-step-risk. Based on NHTSA recall #25V562000 (https://www.nhtsa.gov/recalls?nhtsaId=25V562000).
Why it’s dangerous
The cable step wire rope assembly may be improperly secured, allowing the step to detach from the vehicle during use. This could cause the user to fall or be injured if the step becomes unstable.
Who’s affected
Owners of Altec 2011-2025 Aerial Devices, Digger Derrick, and 2022-2025 Service Body vehicles are affected. Users who frequently climb the cable step are at higher risk.
How to tell if you have this one
Check for Altec 2011-2025 Aerial Devices, Digger Derrick, and 2022-2025 Service Body vehicles. The recall covers models with improperly crimped cable steps that may detach during use.
- Brand
Altec- Category
Vehicle
What to do — step by step
Inspect Cable Crimps
Check if the cable crimps are properly secured on your vehicle's cable step assembly.
Replace Wire Rope Assemblies
If crimps are improper, Altec will provide a kit to replace the wire rope assemblies at no cost.
What NHTSA says to do
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Questions people ask
What vehicles are affected by this recall?
Altec 2011-2025 Aerial Devices, Digger Derrick, and 2022-2025 Service Body vehicles.
How can I check if my cable step is safe?
Inspect the cable crimps for proper securing; if they appear loose or damaged, contact Altec customer service.
Is there a deadline to fix the issue?
The recall does not specify a deadline for repairs; owners can fix it at any time.
Contact Altec
We’ve drafted a message you can send Altec to request your refund or repair — edit it as you like.
Subject: Recall 25V562000 — Altec Altec Hello, I own a Altec that is covered by recall 25V562000 from Altec. The official recall notice states: Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V562000 (August 29, 2025)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.