Volvo is recalling certain 2020-2024 VNR Electric vehicles due to a potential battery short circuit that could cause fire. Owners must contact customer service for free battery inspections and replacements.
A battery short circuit increases the risk of a fire.
Volvo is recalling specific 2020-2024 VNR Electric vehicles because a coolant line issue in the high voltage battery pack could cause a short circuit and fire. This affects owners who received notification letters mailed in May 2023.
The coolant line in the high voltage battery pack may not be fully seated and locked. This can lead to loss of coolant, causing an electrical short circuit that increases fire risk.
Owners of 2020-2024 Volvo VNR Electric vehicles are affected. Drivers using these vehicles without the battery inspection and replacement are at risk of fire.
Check if your vehicle has a 2020-2024 model year and is a Volvo VNR Electric. The recall was notified via mail in May 2023.
Call 1-800-528-6586 to schedule a free battery inspection and replacement if needed.
Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters were mailed May 9, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX 2304.
The coolant line in the high voltage battery pack may not be fully seated and locked, which can cause a short circuit and fire risk.
Check if your vehicle is a 2020-2024 Volvo VNR Electric model and if you received a notification letter mailed in May 2023.
Contact Volvo Trucks' customer service at 1-800-528-6586 to arrange a free battery inspection and replacement if necessary.
We’ve drafted a message you can send Volvo Trucks to request your refund or repair — edit it as you like.
Subject: Recall 23V280000 — Volvo Trucks Volvo Trucks Hello, I own a Volvo Trucks that is covered by recall 23V280000 from Volvo Trucks. The official recall notice states: Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters were mailed May 9, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX 2304. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
