Keystone recalls 2021 Cougar trailers with Solar Prep or OTG Solar Camping Packages due to improper wiring that could cause fire. Owners must have wiring inspected by dealers.
Since it is not connected properly to the breaker, if the Solar Prep wiring experiences an electrical short, it will increase the risk of a fire.
Keystone is recalling certain 2021 Cougar recreational trailers that have Solar Prep or off-the-grid solar camping packages. The wiring to the 12VDC breakers near the battery may not be properly connected to the breaker, which could increase fire risk if a short circuit occurs.
The Solar Prep wiring may not be securely connected to the protected side of the 12VDC circuit breaker near the battery. If a short circuit occurs in this wiring, it could overheat and cause a fire due to improper electrical connection.
Owners of 2021 Keystone Cougar trailers with Solar Prep or OTG Solar Camping Packages are affected. Those who have the wiring installed near the battery without proper connection are most at risk.
Check if your 2021 Cougar trailer has a Solar Prep or off-the-grid 'OTG' Solar Camping Package. The wiring to the 12VDC breakers near the battery may not be properly connected to the breaker.
Call 1-866-425-4369 to have your Solar Prep wiring inspected by a dealer.
Dealers will check the wiring installation at the circuit breaker near the battery and remount it if needed.
Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392.
2021 Cougar 22MLS, 22RBS, 25RDS, 26RBS, 26RKS, 27RES, 29BHS, 30RKD, 31MBS, 32RLI and 34TSB recreational trailers with Solar Prep or OTG Solar Camping Packages.
Yes, if the Solar Prep wiring experiences an electrical short due to improper connection to the breaker, it could increase fire risk.
Dealers will inspect and remount the wiring at the circuit breaker near the battery for free if needed.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V801000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 20V801000 from Keystone. The official recall notice states: Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
