JAYCO NORTHPOINT (2021) recall — Suspension
Jayco is recalling certain 2020-2021 Northpoint 387RDFS(LZ) trailers due to potential wheel spindle failure causing crash risk. Owners should contact Jayco for free axle inspection.
Use caution until it’s fixed
If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Jayco is recalling some 2020-2021 Northpoint 387RDFS(LZ) recreational trailers because the axle spindle welds might fail, causing the wheel to separate from the axle. This could increase crash risk if the trailer is used without proper maintenance. Read more at govinfonow.com/recall/80499-jayco-2021-northpoint-suspension-recall-risk-of-crash-if-wheel.
Source Summary by GovInfoNow · govinfonow.com/recall/80499-jayco-2021-northpoint-suspension-recall-risk-of-crash-if-wheel · Updated October 4, 2026 · Official notice: NHTSA #20V665000
Cite this page
“Jayco 2021 Northpoint Suspension Recall: Risk of Crash if Wheel Spindle Separates.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80499-jayco-2021-northpoint-suspension-recall-risk-of-crash-if-wheel. Based on NHTSA recall #20V665000 (https://www.nhtsa.gov/recalls?nhtsaId=20V665000).
Why it’s dangerous
The axle spindle welds may fail, causing the wheel/spindle assembly to break away from the axle tube. This separation could lead to a crash if the trailer is in motion, as the wheel no longer connects properly to the axle.
Who’s affected
Owners of 2020-2021 Jayco Northpoint 387RDFS(LZ) recreational trailers are affected. Trailer users who regularly drive these vehicles are most at risk.
How to tell if you have this one
Check for the 2020-2021 model year Northpoint 387RDFS(LZ) recreational trailers. The recall began December 30, 2020, and applies to specific trailer models.
- Brand
Jayco- Category
Vehicle
What to do — step by step
Contact Jayco Customer Service
Call 1-617-776-0344 to schedule a free axle inspection with a dealer.
Get Free Axle Inspection
Dealers will inspect the axle and replace the spindle assembly if necessary at no cost.
What NHTSA says to do
Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
Questions people ask
Why is this recall happening?
The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube, which could increase crash risk.
How do I know if my trailer is affected?
Check if your trailer is a 2020-2021 Northpoint 387RDFS(LZ) model. The recall began December 30, 2020.
What should I do if I own this trailer?
Contact Jayco customer service at 1-617-776-0344 to schedule a free axle inspection with a dealer.
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 20V665000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 20V665000 from Jayco. The official recall notice states: Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V665000 (October 29, 2020)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.