Daimler Trucks North America recalls 2021 Freightliner Cascadia and Western Star trucks with potentially fractured steering bolts that could cause loss of steering control.
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Daimler Trucks North America is recalling certain 2021 Freightliner Cascadia and Western Star trucks due to a risk of steering loss from a fractured bolt. This could increase crash risk if the bolt breaks while driving.
A defective seam in the steering arm and tie rod bolts can fracture under normal use. This may cause sudden loss of steering control, increasing crash risk during driving.
Truck owners with 2021 Freightliner Cascadia or Western Star 4700/4900/5700 models are affected. Drivers of these vehicles face the highest risk of losing steering control.
Check if your truck has a 2021 model year with a Freightliner Cascadia or Western Star 4700/4900/5700 chassis. The recall covers specific chassis types listed in the official notice.
Call 1-800-547-0712 to confirm your vehicle is affected and schedule a free replacement.
Dealers will replace the tie rod arm and steering arm bolts at no cost once your vehicle is confirmed.
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
The steering arm and tie rod bolts may have a defective seam that can fracture, causing loss of steering control.
Your truck is affected if it's a 2021 Freightliner Cascadia or Western Star 4700/4900/5700 model with the specific chassis types listed in the recall notice.
Contact DTNA customer service at 1-800-547-0712 to schedule a free replacement of the steering bolts at a dealer.
We’ve drafted a message you can send DTNA to request your refund or repair — edit it as you like.
Subject: Recall 21V256000 — DTNA DTNA Hello, I own a DTNA that is covered by recall 21V256000 from DTNA. The official recall notice states: DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
