Daimler Trucks North America recalls 2020 Freightliner Cascadia trucks with potential steering loss due to drag link separation. Owners must have the drag link inspected and repaired free of charge.
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Daimler Trucks North America is recalling certain 2020 Freightliner Cascadia trucks because a drag link could separate, causing loss of steering control and increasing crash risk. Affected owners should have the drag link inspected and repaired at no cost.
The drag link taper joint may not be tightened enough, causing it to come loose and separate from the steering arm. This separation leads to a complete loss of steering control, which can cause a crash.
Owners of 2020 Freightliner Cascadia trucks with the specific drag link issue are most at risk. This recall affects commercial truck drivers and fleet operators using these vehicles.
Check if your 2020 Freightliner Cascadia truck has the drag link taper joint that may not be tightened sufficiently. The recall covers specific model years and vehicles identified by DTNA's customer service.
Inspect the drag link taper joint and have it repaired by DTNA at no cost to prevent loss of steering control.
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
The drag link taper joint may not be tightened sufficiently, causing it to separate from the steering arm and leading to loss of steering control.
Your 2020 Freightliner Cascadia truck may be affected if the drag link taper joint is not tightened enough, as identified by DTNA's customer service.
Contact DTNA's customer service at 1-800-547-0712 to have the drag link inspected and repaired for free.
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 21V689000 — Daimler Trucks North America Daimler Trucks North America Hello, I own a Daimler Trucks North America that is covered by recall 21V689000 from Daimler Trucks North America. The official recall notice states: DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
